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Browser Calling

Turn website visitors into clients using the latest WebRTC technology

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Browser Calling - Video, Voice and Chat - Help your Website Visitors Communicate with your Agents

Help your Website Visitors Communicate with your Agents

Wildix ‘Kite’ adds an efficient sales and marketing tool to your website by allowing visitors to communicate with your company agents via a simple widget that can sit on all or specific pages of your website. The latest Browser Calling (WebRTC) technology allows web visitors to chat, video call, activate screen and file sharing with your company agents to improve customer service and sales.

Take Advantage of the Latest WebRTC Browser Calling

Wildix Browser Calling - Chat makes it is easy to instantly communicate with customers
Chat

Online chat makes it is easy to support your customers who require information instantly.

Speak with your customers online through their computer.
Audio

Speak with your customers online through their computer, just like making a call, but without a phone.

Wildix Browser Calling gives you the option to switch to a video call. Speak with your customers online through their computer.
Video

There's also the option to switch to a video call with your online visitors for a superior customer experience.

Wildix Browser Calling - Share screens with web visitors to offer enhanced support
Screen Share

Share screens with web visitors to offer enhanced support, secure a sale or offer after-sales assistance.

Wildix Browser Calling - Transfer and share files and documents with web visitors
File Share

Transfer and share files and documents with web visitors to improve customer service efficiency.

Wildix Browser Calling - Choose if an external user must provide their contact details
Authorisation

Choose if an external user must provide their contact details or can skip this step for Browser Calling.

Wildix Browser Calling - Decide what agent information to display on Kite
Agent Visibility

Decide which information to display on Kite, i.e. an agent’s personal image, availability or location.

Wildix Browser Calling - Option to show the widget on all web-pages along
Choice Of Display

Option to show the widget on all web-pages along with instant call buttons for particular departments.

Browser-Based Calling and Communication at your Fingertips

Convert more website visitors in to customers as they browse your website and are in buying mode.
From the moment that a chat, call, video is clicked, an automated call is made to your company agent.
Perfect for desktop, tablet and mobile. The Browser Calling widget is available on all types of device.
Once activated by the web visitor, the widget remains open while the customer navigates the website.

Download our 2019/20 guide to Wildix

Communicate with clients and staff using the latest technology

Unified Communications and Collaboration (UC&C) is the architecture that allows you to call, email, chat, share your screen, send documents, make video calls and more…all from a single interface.

Download our 2020/21 guide to Wildix
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Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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Recent accolades

We are award winners - Comms National Awards

Government Business

We are a Crown Commercial Service Supplier

Trustpilot Reviews

We have over 1000 5 star reviews on Trustpilot

Browser Calling Enquiry

Please enter your details below and someone will be in touch with you as soon as possible