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Call Now is an Instant Callback button, designed to increase engagement with website visitors and provide an enhanced customer experience. The innovative application is placed on a company website page in a prominent place, and the visitor can enter their landline or mobile telephone number. Within 15 seconds of the ‘Call Now’ button being clicked, the company telephone agent is connected to the website visitor, and queries can be answered instantly.
Website visitors arrive at a company website from multiple sources including social media, blogs, video and most common organic keyword search or Pay Per Click. The Call Now application increases the number of website visitors who contact your staff by up to 70% when using the free callback option. This improves conversion rates, reduces bounce rates and, due to the engagement actions and visitor's time spent on the website, ultimately reduces PPC spend.
The Call Now application comes with a feature-rich online dashboard, where sales and supports agents that answer client calls can be configured. A single worker or group of agents can be set up with time and date schedules to suit business requirements. Specific web pages can also be configured to route to particular departments or staff members.
The Call Now application is presented on all website pages or selected landing pages
Configure the application to meet your company brand guideline with tools to change logos and colours
The Call Now popup can can be delayed before it shows, or appear instantly to your web visitors
Website visitors enter their contact number and click ‘Call Now’ for an instant callback (within 15 seconds)
If the web visitor would like a free callback at a later time, they can ‘schedule a callback’ to suit them
Visitors type their phone number in the Number field. Calls can be routed to a landlines or mobile
Configure the Call Now pop-up to match your website layout, brand guidelines and product pages. Use the design tool in our system to style in minutes
Define your open hours and route calls to agents as an instant callback. Or set your out-of-hours and allow visitors to schedule a callback.
Our data protection team comprises of senior members of Legal, Data, and Security; dedicated to ensuring that we are compliant
Call Now is supported in 35 languages. If no region is given or available, we use a default language based on the country code
Call Now is designed for rapid deployment and our simple, 6 step process allows users to run the popup on a website within 30 minutes
Deliver our Call Now pop-up to your clients’ and increase website sales and customer service levels. Offer them an innovative communications tool
Implementing the Call Now instant callback button means that you never miss the opportunity to directly speak with web visitors that are ready to engage or buy from you. Each callback request is instantly connected to your company as an inbound call instead of visitors typing out their message on a live chat pop-up and waiting for a response. Visitors can also experience seeing a message on live chat that the service is closed, outside of business hours. But, with our instant callback application, visitors can schedule a callback at a convenient time when your business re-opens.
Placing the Call Now application on your business website is a quick and easy process. Once you have signed up for an account, a small piece of unique code is available in the management portal. Copy the code and paste it in, just before the close </body> tag. It can also be implemented using Google Tag Manager. From within the management portal, you can add your company logo and change the pop-up's content and colours; all changes are instantly visible on your website.
Our online management portal will allow you to control where your calls ring through to and at what time of day. Divert calls by time of day, to specific agents or based on which webpage the visitor has requested a callback. You can also route calls to any UK Mobile or Landline phone number.
Easily integrate your PPC Ads tracking into the Call Now admin area to review the number of web visitors gained through paid advertising. Please copy and paste your conversion code into the management portal's admin area to see which Ad the visitor clicked to arrive at your website, their journey through web pages and when they used the CallNow instant callback button.
Yes! The online reporting for the Call Now application allows your business to analyse traffic to the website and review incoming calls in real-time. All connected calls are logged with a user's journey through your site, their contact details and a recording of the call, accessed through the online portal.
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