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Queuing calls with Call Queue is a cost-effective way of managing incoming calls in a professional way. Providing your callers with department options and messages while waiting in the queue and helping reduce losing valuable business calls.
Manage Call Queues online and choose different music and messages that your callers hear.
Answer inbound calls automatically and hold them in a queue until a relevant person is available to assist.
Real-time management allows you to make changes instantly from any internet-enabled device.
Office-based staff and home workers can log in to the Queue anytime from any device to take calls.
Welcome callers with a branded message to guide them to the correct department using a keypad.
The Call Queue feature is hosted in the cloud to offer complete resilience and control of calls should a line fail.
Review your Call Queue handling to increase productivity to show a strong return on investment.
Ideal for businesses of all sizes, as well as businesses in rapid growth or with changing infrastructures.
Unit 2/3 Kingfisher House
New Mill Road
Kent BR5 3QG