Update - 16:00pm

Further to our last update, the networks engineers successfully corrected a DNS issue to rectify the errors experienced earlier today. Engineers have continued to monitor the platform and no further errors have been observed when processing changes via the Horizon GUI. We will continue to monitor the platform and will look to close this notice at 17:00 today. We thank you for your patience during this time.
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Update - 12:40pm

Following on from our initial update, the network engineers have now identified the root cause and implemented a change to rectify the situation. The network is now seeing requests complete successfully on the GUI and they will continue to monitor the platform closely.

A further update will be provided at 14:30, or sooner should further information become available.

We apologise for any inconvenience caused.
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11:38pm

We have had reports of an error message being received when trying to access certain parts of the Horizon Platform.

The network is aware of this issue and their engineers are currently engaged and investigating this as a priority.

We will have an update provided by 1pm, or sooner should further information become available.

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