Microsoft 365
Business Emails, Applications and Cloud Storage
- Powerful tools help you work, learn, organize, connect, and create
- Setup new email accounts or migrate existing mailboxes
- Access 1 TB of Cloud Storage using OneDrive
- Real-time collaboration and world class security
Microsoft 365 is ready when you are
Whether you're working in your office or on the go, you receive a familiar, top-of-the-line set of productivity tools.
Office applications updated to the latest versions enable you to create, edit and share from your PC/Mac or your iOS, Android and Windows devices with anyone in real time. With Telecoms World, you benefit from a UK based support team to ensure you are getting the maximum benefits from your Microsoft 365 package.
Designed to help you achieve more with innovative Office apps, intelligent cloud services, and world-class security. A powerful hub for teamwork that unites together chat, video calling, files, and apps into a shared workspace.
The benefits of activating Microsoft 365 for business
See why more customers choose Telecoms World
Powerful hub for teamwork that unites chat, video calling, files, and apps into a shared workspace. Teams allows you to instantly go from group chat to video conference with the touch of a button. Whether you have 10 or 10,000 team members, everyone can meet in one place no matter how many locations they're in. Real-time collaboration keeps your business connected and productive with screen sharing, file sharing, and integrated telephony.
Professional business email with your domain through Microsoft Outlook, featuring 50GB mailbox storage per user. Setup new email accounts or migrate existing mailboxes seamlessly. Advanced calendaring helps you schedule meetings, manage appointments, and coordinate across teams. Integrated with Teams and SharePoint for complete collaboration across all your Microsoft 365 tools.
Access 1TB of cloud storage per user using OneDrive, allowing your team to store, sync, and share files securely across all devices. Work anywhere, anytime, from any device with automatic file syncing. Real-time collaboration on documents with version history and recovery options. SharePoint integration enables team sites and document libraries for departmental file management and collaboration.
Microsoft's built-in spam filtering and virus protection software is automatically enabled on all inbound and outbound email messages through Microsoft Exchange Online Protection (EOP). Advanced threat protection, multi-factor authentication, and enterprise-grade encryption protect your business data. Anti-spam and anti-malware services are included with all Microsoft 365 packages, ensuring your communications and files remain secure from cyber threats.
With Telecoms World, you benefit from a UK-based support team to ensure you're getting maximum benefits from your Microsoft 365 package. Our specialists manage device and software deployment, provide SLAs with guaranteed response times, offer break and fix services for hardware, and deliver proactive monitoring to identify issues at source. Qualified project managers help with migrations and new system builds.
FAQs
The Microsoft 365 platform offers multiple collaborative apps for desktop and mobile devices that help your business communicate with staff and clients. Benefit from Microsoft Outlook, OneDrive, SharePoint, Teams and more.
The Microsoft Teams application provides your business with instant messaging, voice and video calling, screen-share, webinars, and you can now make and receive outbound business calls directly through your Teams application. Full suite includes Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, Exchange, Clipchamp, Loop, and premium plans include Entra, Intune, Defender, and Purview.
Microsoft SharePoint has significantly helped businesses improve their collaboration and file sharing, particularly during remote working transitions. The application provides your business with a unique area where colleagues can create files and save documents, which are then visible for every member of staff to locate, edit and add to.
SharePoint enables team sites, document libraries, workflows, and version control. Perfect for departmental collaboration, project management, and company-wide knowledge sharing with granular permission controls.
Microsoft's built-in spam filtering and virus protection software is automatically enabled on all inbound and outbound email messages by Microsoft Exchange Online Protection (EOP). The anti-spam and anti-malware service is included with all Microsoft 365 packages.
Advanced security features include multi-factor authentication, data encryption, advanced threat protection, mobile device management, and compliance tools. Premium plans include Microsoft Defender for threat detection and Microsoft Purview for data governance and compliance management.
Award winning call solutions
Tailor-picked solutions designed for small to medium-sized businesses
Web-based Call Management
Calls to your business number can be diverted to your target (landline or mobile) during your operational business hours. Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. If calls are not configured to be diverted outside working hours, then voicemail-to-email is activated, meaning that calls are always captured.
Open the Call Manager to access the time schedule and set business open hours. Calls received in-hours can be configured to route to any UK landline number (01/02) or UK mobile (07). Your call-forwarding changes are saved and active at the click of a button.
Calls received outside business hours can also be routed to phone or voicemail. Ensure that you can identify business calls when answering from a mobile or home phone outside of business hours.
Web-based Call Managment is Included with Silver, Gold and Platinum Tariffs
VOCO Business Calls Mobile Application
The easy way to call customers back showing your business number, keeping your personal number private and creating a professional image to your callers.
The latest mobile application from Telecoms World places the power of business calls into your mobile phone, with Dial-Out Number Presentation and Call Analytics to view incoming and outgoing calls, along with the day-to-day control of where and when calls are answered within the call management features.
With the mobile application, you can seamlessly adapt to your business needs. The flexible number routing feature allows you to set working hours, divert numbers to landline or mobile, and receive out-of-hours voicemail as email, all at your fingertips.
Maintain a professional image with the ability to choose the business number you want to present. Access your contact directory, dial pad, or call history to add a number and Dial-Out, presenting your business number.
The VOCO Business Calls Mobile App is Included with Silver, Gold and Platinum Tariffs
Virtual Receptionist
More calls are being answered on mobile phones than ever before, a trend that's only growing with the rise of remote and home working. The mobile phone, with its portability and flexibility, is the perfect tool for handling calls on the move. When paired with the Virtual Receptionist, it provides users with a sense of security and peace of mind, knowing that every call is professionally introduced. The whisper message feature further enhances this, helping users distinguish between personal and business calls.
With the Virtual Receptionist, the caller will never hear your personal mobile voicemail message. It is less professional to hear "You are through to the Giff Gaff mobile voicemail" than "Thank you for calling Prime Roofing; please leave a message after the tone, and a team member will call you back within 24 hours." This helps with your brand image, giving the impression of a large, reputable, well-established business, boosting your confidence and credibility.
The Virtual Receptionist from only £19.99 per month
Real-time Call Data and Analytics
Call Analytics is an online platform that gives you complete insight into your business calls from a single interface. Review the success of your marketing campaigns and staff call handling at a glance. If your business uses multiple numbers across various marketing campaigns, you can monitor which campaigns are receiving the greatest response.
With detailed Call Analytics, you can accurately measure the results of when customers called, their geographical location, how long the call lasted and if they called more than once. Analysing the details of your telecommunication activities allows you to gain valuable market insight, re-focus your marketing efforts, boost sales and increase customer satisfaction.
Call Analytics from only £9.99 per month
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
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