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Our UK based sales and support teams operate between 8am and 5:30pm Monday to Friday

HOSTED PHONE SYSTEMS

User licences from £6.50 per month

Handset, desktop and mobile friendly phone system
Secure by design utilising browser based technology
One system for calls, video, conference and messaging
Increase staff efficiency, service quality & boost sales
A complete telephony solution for all size of business
HOSTED PHONE SYSTEMS
LATEST RELEASE

Business Calls Application

Seamless functionality with user-friendly design, the Business Calls mobile application is tailored for both Apple and Android users. Packed with a suite of powerful features, the Business Calls app empowers users to navigate and handle incoming and outgoing calls with ease and efficiency.

Effortlessly present your chosen business number using the Calls Out Number Presentation feature. Navigate your contact directory, dial pad, or call history, add the desired number, and initiate outbound calls, ensuring a professional appearance. Unlock valuable insights with Call Analytics Data, providing access to detailed call logs and a variety of graphs and charts for both incoming and outgoing call data. Take charge of incoming calls with Calls In Management, allowing you to determine where and when calls are answered with a simple click.

Empower your communication with our latest mobile app

Business Calls App
Telecoms World
Business Broadband

Hyperfast Connectivity

Improve staff productivity with a faster and more resilient business internet connection with our diverse range of business broadband options.

Our connections are deployed with the highest speed to your premise, and reliability is enhanced as your data is carried over our business-only network. When switching, we take care of it all and ensure a seamless migration to our internet service, supported by our unrivalled support.

Business Only Broadband from £15.99/month

Upgrade My Business Broadband
Hosted Contact Centre

Home Working Agents

Our ‘Award Winning’ Hosted Contact Centre provides you with the features to manage multiple agents in your call group using a single web-based solution. Your home workers and remote workers are activated in the online portal with management and agent level control.

The easy-to-use online portal allows agents to login and makes their mobile or landline available to answer incoming client calls from a queue or hunt group. Also, the management level gives you real-time wallboard analytics on calls and agent activity. Each agent is given access to their own portal with a username and password to set their status to active. Agents will then receive queued calls to their landline or mobile number, distributed based on their preferences, skill level or in a particular agent order.

Quick to setup and extremely easy to manage telephone agents

Contact Centre Solution
Telecoms World
Call Control

Award-Winning Call Solutions

Ensure that your callers experience a fantastic service with our award-winning range of call management solutions to complement your business communications.

We offer a wide range of easy-to-use, resilient and highly reliable call handling solutions designed to ensure that all calls are answered by staff, call handling agents or voicemail. Call Solutions are managed from an online interface, and changes are made instantly at the click of a button to enhance your business communications.

Call Routing, Call Queuing, Call Record, IVR, Call Analytics...

Enhance my callers experience
Mobile Calls, Text and Data

Business Only Mobile

Our mobile SIM-only deals offer you all the benefits of joining our business-only network with the best business Call, Text and Data rates. We offer business call rates in the UK from leading networks, including Vodafone, O2 and EE, and consistently low roam rates covering all 196 countries in Europe and the world.

Non-geographic numbers include the popular freephone range starting 0800 or select a local rate 0333 number. Generate a rebate with each call by choosing from a range of 084x and 087x numbers or take advantage of virtual geographic 01 /02 numbers to create a business presence in a chosen region of the UK.

Unlimited Calls, Text and Data - Only £24.99/month

Upgrade to Business Mobile
Telecoms World

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - Castore
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Halfords
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - Maldon Salt
18,500
Accounts
Happy Customers
38,400+
Live Numbers
Across the UK
5
Star Rating
Independent Reviews
24 / 7
Support
Customer Service

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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Recent accolades

We are award winners - Comms National Awards

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We are part of the Ariba Network

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General Enquiry

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