IVR - Interactive Voice Response
Press 1 for Sales, 2 for Customer Services.....
Award-Winning IVR Solution with custom recorded scripts
Professional Welcome Message and Department Options
Configure up to 10 Keypad Options for Company Departments
Create a Professional Image and Never Miss Another Business Call
ACTIVATE THE IVR SOLUTION ON YOUR BUSINESS NUMBER
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Create the perfect first impression to callers with an IVR solution
Typically larger organisations, with multiple departments or branches, would use an IVR solution; allowing callers to select the option that they require to connect them to the correct team. A professional welcome creates the perfect first impression. But start-ups and growing SME businesses are also taking advantage of an IVR solution because a professional introduction message creates the perfect impression of a business. The experience of listening to a professional voice-artist introduction gives your business an edge over the competition!
Manage Business Calls
You can script what your clients hear on your IVR, allowing you to control how clients interact and engage with your brand 24/7.
Complete Online Control
Our online dashboard (shown) allows you to amend your call forwarding settings for your IVR, from any device. Changes are live instantly.
Divert Callers with up to 10 Options
Control up to 10 department options with the ability to select landline or mobile targets to divert your calls to, all managed online.
Configure the perfect IVR Auto-Attendant
Our online dashboard allows you to take complete control of your incoming calls at the click of a button. Simply design your professional IVR scripts and then choose the number of options to divert callers to different departments or employees in your business. From the SMEs looking for the corporate edge to the blue-chip receiving high call volume, an Auto-Attendant can be tailored to meet your needs.
Manage Business Calls
You can script what your clients hear on your IVR, allowing you to control how clients interact and engage with your brand 24/7.
Complete Online Control
Our online dashboard (shown) allows you to amend your call forwarding settings for your IVR, from any device. Changes are live instantly.
Divert Callers with up to 10 Options
Control up to 10 department options with the ability to select landline or mobile targets to divert your calls to, all managed online.
Configure the perfect IVR Auto-Attendant
Our online dashboard allows you to take complete control of your incoming calls at the click of a button. Simply design your professional IVR scripts and then choose the number of options to divert callers to different departments or employees in your business. From the SMEs looking for the corporate edge to the blue-chip receiving high call volume, an Auto-Attendant can be tailored to meet your needs.
The benefits of using an IVR Auto-Attendant
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad.
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad.
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages are recorded by professional voice artists.
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages are recorded by professional voice artists.
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service.
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service.
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established.
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established.
The benefits of using an IVR Auto-Attendant
Choose a voice that echos your brand ethos and creates a professional image of your company to anyone that calls your phone number.
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad
Regardless of the time of day or your availability to answer incoming business calls, the Virtual Receptionist handles each call with care.
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages.
Using the Virtual Receptionist, if you are unable to answer the phone call, a greeting message will play and capture the calls for your to call back.
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service
If a call is made to your business outside of working hours, a greeting message will play and the callers details captured for your to call back.
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established
If a call is made to your business outside of working hours, a greeting message will play and the callers details captured for your to call back.
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
The benefits of using an IVR Auto-Attendant
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages.
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
The benefits of using an IVR Auto-Attendant
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad
Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages are recorded by professional voice artists
Set the right tone for your IVR solution. Welcome greeting with department options and busy messages are recorded by professional voice artists
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service
An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established
Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established
An IVR with keypad options is easy to use and your customers will always be diverted to the correct staff member or department at the click of a button
An IVR with keypad options is easy to use and your customers will always be diverted to the correct staff member or department at the click of a button
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker
See what voice is right for you?
Interactive Voice Response (IVR), enables your customers to connect with the right person or department of your business by pressing the number buttons on their telephone keypad. Allowing you to route business calls based on what your customers choose.
An IVR Solution is an effective call management tool that eliminates the need of multiple diverts, extended wait times or just no answer. Callers can select a choice of up to 10 telephone keypad options to route them to the correct person or department. You could even divert all options to the same number and help your business appear larger.
Customers decide a lot about your business by the way they are greeted and handled over the phone; make the best first impression you can with our auto-attendant. Professional voice artists are also available to record your greetings and messages; allowing you to set a professional tone for your business telephony.
Whether it's Christmas or someone has the day off, make changes to the routing of your number instantly by logging into the My Account section of our website.
"Our Interactive Voice Response (IVR) service enables your business to create the perfect first impression by providing callers with a pleasant self-service experience to quickly find to the right person over the phone. Use an IVR solution to handle your incoming calls promptly and professionally at all times of the day."
A Guide to Interactive Voice Response
Download PDF Guide
A Guide to Interactive Voice Response
Customer testimonials
James May
Heywood Waterproofing
Harriet Wilmore
OMIST Skin & Beauty
Ester Thompson
Greenway Solicitors
Declan Smith
Amis Shutters & Blinds
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