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Interactive Voice Response

Press 1 for Sales, 2 for Customer Services...

Award-Winning IVR Solution with Voice Artist Recorded Audios
Professional Welcome Message and Department Options
Configure up to 10 Keypad Options for Company Departments
Create a Professional Image and Never Miss Another Business Call
FREE 90-Day trial, £19.99 a month thereafter
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What is a Virtual Receptionist?

A Virtual Receptionist or Interactive Voice Response (IVR), enables your customers to connect with the right person or department of your business by pressing the number buttons on their telephone keypad. Allowing you to route business calls based on what your customers choose.

How does a Virtual Receptionist work?

A Virtual Receptionist is an effective call management tool that eliminates the need of multiple diverts, extended wait times or just no answer. Callers can select a choice of up to 10 telephone keypad options to route them to the correct person or department. You could even divert all options to the same number and help your business appear larger.

Why Should I get a Virtual Receptionist?

Customers decide a lot about your business by the way they are greeted and handled over the phone; make the best first impression you can with our auto-attendant. Professional voice artists are also available to record your greetings and messages; allowing you to set a professional tone for your business telephony.

Virtual Receptionist
"Our Virtual Receptionist service enables your business to create the perfect first impression by providing callers with a pleasant self-service experience to quickly find to the right person over the phone. Allow me to discuss further why this service is essential for every business."
Speak with our UK based team to learn how Interactive Voice Response can help your business
Create the perfect first impression to callers with a Virtual Receptionist

Create the perfect first impression to callers with a Virtual Receptionist

Typically larger organisations, with multiple departments or branches, would use a Virtual Receptionist; allowing callers to select the option that they require to connect them to right team. A professional welcome creates the perfect first impression. But start-ups and growing SME businesses are also taking advantage of a Virtual Receptionist because a professional introduction message creates the perfect impression of a business. The experience of listening to a professional voice-artist introduction, gives your business an edge over the competition!

Complete Online Control

Manage Business Calls

You can script what your clients hear on your Virtual Receptionist, allowing you to control how clients interact and engage with your brand 24/7.

Manage Business Calls

Complete Online Control

Our online dashboard (shown) allows you to amend your call forwarding settings for your IVR, from any device. Changes are live instantly.

Divert Callers with up to 10 Options

Divert Callers with up to 10 Options

Control up to 10 department options with the ability to select landline or mobile targets to divert your calls to, all managed online.

Telecoms World

Configure the perfect Virtual Receptionist

Our online dashboard allows you to take complete control of your incoming calls at the click of a button. Simply design your professional IVR scripts and then choose the number of options to divert callers to different departments or employees in your business. From the SMEs looking for the corporate edge to the blue-chip receiving high call volume, a Virtual Receptionist can be tailored to meet your needs.

Telecoms World

The benefits of using a Virtual Receptionist

Press 1 For More Sales

Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad

Set the right tone for your Virtual Receptionist.
Professional Recordings

Set the right tone for your Virtual Receptionist. Welcome greeting, department options and busy messages are recorded by professional voice artists

A Virtual Receptionist allows you to handle higher call volumes
Thrive With Higher Call Volumes

A Virtual Receptionist allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service

Make a great first impression with your customers.
First Impressions Count

Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established

An IVR with keypad options is easy to use and your customers
Enhance Customer Satisfaction

An IVR with keypad options is easy to use and your customers will always be diverted to the correct staff member or department at the click of a button

Your company can become more efficient with a Virtual Receptionist
Reduce Costs & Improve Efficiency

Your company can become more efficient with a Virtual Receptionist. Callers are talking to the correct member of staff or department much quicker

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - idp connect
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Your Body Means Business
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - PING
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Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

Connect with us

Recent accolades

We are award winners - Comms National Awards

Government Business

We are a Crown Commercial Service Supplier

Trustpilot Reviews

We have over 1000 5 star reviews on Trustpilot

ACTIVATE THE IVR SOLUTION ON YOUR BUSINESS NUMBER