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IVR - Interactive Voice Response

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Award-Winning IVR Solution with Voice Artist Recorded Audios
Professional Welcome Message and Department Options
Configure up to 10 Keypad Options for Company Departments
Create a Professional Image and Never Miss Another Business Call
Manage department options from £24.99 per month
ACTIVATE THE IVR SOLUTION ON YOUR BUSINESS NUMBER
Complete your details below and a member of our team will respond to you shortly (Mon-Fri)
Speak to Telecoms Expert, Lewis Maddison
"Our Interactive Voice Response (IVR) service enables your business to create the perfect first impression by providing callers with a pleasant self-service experience to quickly find to the right person over the phone. Use an IVR solution to handle your incoming calls promptly and professionally at all times of the day."
Lewis Maddison . Business Development Manager
Create the perfect first impression to callers with an IVR solution

Create the perfect first impression to callers with an IVR solution

Typically larger organisations, with multiple departments or branches, would use an IVR solution; allowing callers to select the option that they require to connect them to the correct team. A professional welcome creates the perfect first impression. But start-ups and growing SME businesses are also taking advantage of an IVR solution because a professional introduction message creates the perfect impression of a business. The experience of listening to a professional voice-artist introduction gives your business an edge over the competition!

Complete Online Control

Manage Business Calls

You can script what your clients hear on your IVR, allowing you to control how clients interact and engage with your brand 24/7.

Manage Business Calls

Complete Online Control

Our online dashboard (shown) allows you to amend your call forwarding settings for your IVR, from any device. Changes are live instantly.

Divert Callers with up to 10 Options

Divert Callers with up to 10 Options

Control up to 10 department options with the ability to select landline or mobile targets to divert your calls to, all managed online.

Telecoms World

Configure the perfect IVR Auto-Attendant

Our online dashboard allows you to take complete control of your incoming calls at the click of a button. Simply design your professional IVR scripts and then choose the number of options to divert callers to different departments or employees in your business. From the SMEs looking for the corporate edge to the blue-chip receiving high call volume, an Auto-Attendant can be tailored to meet your needs.

Telecoms World

The benefits of using an IVR Auto-Attendant

Press 1 For More Sales

Callers interact with the IVR and listen to the pre-recorded voice prompts to navigate to the correct department using their telephone keypad

Set the right tone for your Auto-Attendant
Professional Recordings

Set the right tone for your IVR solution. Welcome greeting with department options and busy messages are recorded by professional voice artists

An IVR solution allows you to handle higher call volumes
Thrive With Higher Call Volumes

An IVR Auto-Attendant allows you to handle higher call volumes. Calls are immediately directed to the correct department to improve customer service

Make a great first impression with your customers.
First Impressions Count

Make a great first impression with your customers. An IVR will always greet your callers and present your company as professional and well established

An IVR with keypad options is easy to use and your customers
Enhance Customer Satisfaction

An IVR with keypad options is easy to use and your customers will always be diverted to the correct staff member or department at the click of a button

Your company can become more efficient with an IVR
Reduce Costs & Improve Efficiency

Your company can become more efficient with an Auto-Attendant. Callers are talking to the correct member of staff or department much quicker

IVR - Award-winning IVR service - Press 1 for more sales
Press 1 for more sales

A Guide to Interactive Voice Response

Customers decide a lot about your business by the way they are greeted and handled over the phone; make the best first impression you can with our auto-attendant. Professional voice artists are also available to record your greetings and messages, allowing you to set a professional tone for your business telephony. Download our guide to learn more.

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - Castore
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Halfords
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - Maldon Salt
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Accounts
Happy Customers
760,289
Live Services
To UK Business
5
Star Rating
Independent Reviews
20+
Years Trading
2002 - 2023

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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We are award winners - Comms National Awards

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ACTIVATE THE IVR SOLUTION ON YOUR BUSINESS NUMBER

Complete your details below and a member of our team will respond to you shortly (Mon-Fri)