Home
Call Solutions

Complete the form below and we will contact you

Our UK based sales and support teams operate between 8am and 5:30pm Monday to Friday

PhoneLine+

Low cost alternative or replacement to the traditional phone line with phone system functionality

Make and receive calls from a mobile, desktop or handset
Web-based application to control calls at all times
01 and 02 numbers for all locations across the UK
Perfect phone line alternative to the 2025 PSTN switch-off
No line installation or physical landline needed
Packages from £0.99 per month with Unlimited Calls
ACTIVATE YOUR BUSINESS NUMBER ON PHONELINE+

Complete your details below and a member of our team will respond to you shortly (Mon-Fri)

Introducing PhoneLine +

Phone Line Plus takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). Phone Line Plus calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA device.

VIEW THE PRICING PLANS

What is PhoneLine+?

Phone Line Plus takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). Phone Line Plus calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.

My local exchange is becoming data only, how do I keep my business number?

Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.

Is PhoneLine+ a type of VoIP service?

VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around indiviual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.

Phone Line Plus PSTN replacement
"PhoneLine+ is a fantastic solution to the 2025 PSTN switch off and truly future-proof single phone line with enhancements that make it easier to communicate with your clients anywhere and at any time."
Speak with our UK based team to learn how Phone Line Plus can help your business

Packaging and Pricing to suit your business needs...

PhoneLine+ KickStart
£10.89 Per
Month
Free Connection
N/A Inclusive Minutes
1 ppm Calls to Landline
2 ppm Calls to Mobile
Included Features
Multi-device Access
Number Management
New or Ported in 01/02 Number
Call Analytics
Out of hours capture
Special Offer - Recommended
PhoneLine+ Business
£12.99 Per
Month
Free Connection
1200 Inclusive Minutes
1 ppm Calls to Landline
2 ppm Calls to Mobile
Included Features
Multi-device access
Numbers Management
New or Ported in 01/02 Number
Call Analytics
Out of hours capture
Special Offer - Recommended
PhoneLine+ Premium
£0.99 * Per
Month
Free Connection
2000 Inclusive Minutes
1 ppm Calls to Landline
2 ppm Calls to Mobile
Included Features
Multi-device access
Number Management
New or Ported 01/02 Number
Call Analytics
Out of hours capture

*PhoneLine+ Premium - £0.99p for 3 months, 14.99 for 12 months thereafter

PhoneLine+ Unlimited
£16.89 * Per
Month
Free Connection
UNLIMITED Inclusive Minutes
UNLIMITED Calls to Landline
UNLIMITED Calls to Mobile
Included Features
Multi-device access
Number Management
New or Ported 01/02 Number
Call Analytics
Out of hours capture

Please enter your details below and a member of our PhoneLine+ integration team will make contact with you.

PhoneLine+ Mobile Application - By Telecoms World
Icon

Make and Receive calls anywhere

Take and manage calls on the device of your choice. No more running around to answer the phone, choose to pick up incoming calls on a mobile device, desktop softphone or a traditional handset.

Icon

Manage multiple numbers

Choose the number that you would like to present when dialling out to customers. As your numbers are hosted in the cloud, you can select which number to present when making calls from the cloud.

Receive calls on any device

Handle out of hours calls

You can choose where out of working hours calls are delivered for every day of the week. Professional audio can play for Out-of-Hours calls and callers are asked to leave a voicemail message with you when you are not unable to speak.

Perfect replacement to the phone line

Phone Line Plus saves you time, puts you in the driving seat and offers a fantastic experience for your customers and your staff

Our hosted software provides you with complete control over users and numbers, making it easy to add and remove users and reallocate phone numbers as and when required. There is an option to choose a new local area number or port your existing phone number, meaning there is no disruption for your customers. In addition, you will not waste time and money updating your marketing, signage or stationary.


Our hosted voice experts are on hand to set up Phone Line Plus accounts, we can provision new landline numbers or port your existing landline number into the cloud. For more information on the services or to book a demo call our UK based team on freephone 0800 774 7766

Network Accredited

The PhoneLine+ solution is an accredited service and our sales, engineers and support team are trained and certified to port number, set up services and manage the PhoneLine+ solution from onboarding through to aftercare.

Solution for the PSTN Switch Off

2025 is fast approaching and the movement from the traditional PSTN phone line to a Cloud-based phone solution is becoming a key requirement for businesses that operate using a single landline number.

Phone Line Plus - Features

Intuitive Interface
Intuitive Interface

Phone Line Plus has been designed with usability in mind, the simple interface is quick and hassle-free

24/7 Call Control
24/7 Call Control

Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options

Voicemail Capture
Voicemail Capture

Voicemail audios are captured within the Phone Line Plus system with tools to playback and download

Call Analytics
Call Analytics

A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface

Manage on any device
Manage on any device

PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection

Call Forwarding
Call Forwarding

Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features

Audio Management
Audio Management

Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance

Contact Directory
Contact Directory

Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling

Telecoms World

Call Control

Manage where and when calls are answered during and outside working hours. Select day and time preferences to play audio announcements, call forward or capture calls with the Out of Hours voicemail facility

Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives you an edge over your local competition and helps you to manage customer expectations more effectively - no matter the time of day!

Number Presentation

More than one number can be allocated to your Phone Line Plus account, meaning that when your dial out a number is selected in advance of the out dial. Choose any local 01 or 02 number assigned to your profile

With Phone Line Plus your customers can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different departments of your business. This means they can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.

Telecoms World
Telecoms World

Call Analytics

Customers can use the built-in reporting to see their call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals

Reports can be filtered by time, username or number with the additional filtering tools to create and download reports to suit your business requirements. This built-in Call Analytics area is value-added functionality that enhances the phone number and presents key information that remained unseen for businesses operating with a traditional PSTN phone line.

Number Porting

We are perfect placed to position your business numbers in the cloud and manage the incoming and outgoing calls using Teams. Our porting process is fuss free and entirely managed by our award-winning UK based support team

There is no need to start from scratch with your phone line replacement as your existing phone number can be migrated to the cloud for a future-proof and resilient voice solution. There is no disruption for you in the process of the port, and security is enhanced with a password protected system - keeping your business information and client directory in a secure hosted environment.

Telecoms World
Phone Line Plus - Replacement to the PSTN
The Perfect Phone Line Replacement

A Guide to PhoneLine+

Phone Line Plus takes a traditional 01 or 02 number and places it in the cloud, removing the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). For more information on why Phone Line Plus is the perfect replacement to the traditional phone line, follow the steps to download our guide.

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - Castore
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Halfords
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - Maldon Salt
19,650
Accounts
Happy Customers
41,250
Live Services
To UK Businesses
5
Star Rating
Independent Reviews
22+
Years Trading
2002 - 2024

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

Connect with us

Recent accolades

We are award winners - Comms National Awards

Find us on

We are part of the Ariba Network

Client Reviews

We appreciate customer feedback, please click the link above to leave a review on Trustpilot.

ACTIVATE YOUR BUSINESS NUMBER ON PHONELINE+

Complete your details below and a member of our team will respond to you shortly (Mon-Fri)