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Phone Line Plus takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). Phone Line Plus calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.
Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.
VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around indiviual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.
Take and manage calls on the device of your choice. No more running around to answer the phone, choose to pick up incoming calls on a mobile device, desktop softphone or a traditional handset.
Choose the number that you would like to present when dialling out to customers. As your numbers are hosted in the cloud, you can select which number to present when making calls from the cloud.
You can choose where out of working hours calls are delivered for every day of the week. Professional audio can play for Out-of-Hours calls and callers are asked to leave a voicemail message with you when you are not unable to speak.
*PhoneLine+ Premium - £0.99p for 3 months, 12.99 for 12 months thereafter
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*PhoneLine+ UNLIMITED - £0.99p for 3 months, £14.99 per month thereafter. 12 months contract.
Phone Line Plus saves you time, puts you in the driving seat and offers a fantastic experience for your customers and your staff
Our hosted software provides you with complete control over users and numbers, making it easy to add and remove users and reallocate phone numbers as and when required. There is an option to choose a new local area number or port your existing phone number, meaning there is no disruption for your customers. In addition, you will not waste time and money updating your marketing, signage or stationary.
Our hosted voice experts are on hand to set up Phone Line Plus accounts, we can provision new landline numbers or port your existing landline number into the cloud. For more information on the services or to book a demo call our UK based team on freephone 0800 774 7766
The PhoneLine+ solution is an accredited service and our sales, engineers and support team are trained and certified to port number, set up services and manage the PhoneLine+ solution from onboarding through to aftercare.
2025 is fast approaching and the movement from the traditional PSTN phone line to a Cloud-based phone solution is becoming a key requirement for businesses that operate using a single landline number.
Phone Line Plus has been designed with usability in mind, the simple interface is quick and hassle-free
Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options
Voicemail audios are captured within the Phone Line Plus system with tools to playback and download
A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface
PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection
Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features
Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance
Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling
Manage where and when calls are answered during and outside working hours. Select day and time preferences to play audio announcements, call forward or capture calls with the Out of Hours voicemail facility
Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives you an edge over your local competition and helps you to manage customer expectations more effectively - no matter the time of day!
More than one number can be allocated to your Phone Line Plus account, meaning that when your dial out a number is selected in advance of the out dial. Choose any local 01 or 02 number assigned to your profile
With Phone Line Plus your customers can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different departments of your business. This means they can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.
Customers can use the built-in reporting to see their call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals
Reports can be filtered by time, username or number with the additional filtering tools to create and download reports to suit your business requirements. This built-in Call Analytics area is value-added functionality that enhances the phone number and presents key information that remained unseen for businesses operating with a traditional PSTN phone line.
We are perfect placed to position your business numbers in the cloud and manage the incoming and outgoing calls using Teams. Our porting process is fuss free and entirely managed by our award-winning UK based support team
There is no need to start from scratch with your phone line replacement as your existing phone number can be migrated to the cloud for a future-proof and resilient voice solution. There is no disruption for you in the process of the port, and security is enhanced with a password protected system - keeping your business information and client directory in a secure hosted environment.
Phone Line Plus takes a traditional 01 or 02 number and places it in the cloud, removing the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). For more information on why Phone Line Plus is the perfect replacement to the traditional phone line, follow the steps to download our guide.