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Using a mobile as your business phone makes it hard to determine if an incoming call is business or personal related. With Call Whisper, upon answering a phone call, an announcement message is whispered in your ear to let you know if the call is business related. This allows you to answer the phone professionally with "Thank you for calling [Company]".
This is a handy service if you manages business calls on a mobile, have multiple businesses or if you would like to find out more about a caller’s enquiry before you answer it, for example, the whisper could tell you, “this is a new business call” or “this is an accounts enquiry”.
The standard Call Whisper message "This is a business call" can be played or custom, recorded files can be uploaded online. Multiple messages can be played based on the number called or option pressed on the keypad. Organisations with multiple brands or subsidiary companies use the Call Whisper to answer and distribute calls to the correct departments efficiently.
This will set the system to recognise that calls made to your business number will divert to your target number (landline or mobile number) during your operational business hours. Once settings have been configured for your 'in-hours', choose where you would like to divert calls to 'outside of working hours. If your calls are not set to be answered outside working hours then voicemail to email is activated, meaning that calls are captured and opportunities are not missed.
When you receive an incoming call, the Telecoms World Call Whisper will play an announcement message to you when you answer the call - before you are connected to the caller. The standard Call Whisper message played is "This is a business call", and the call is automatically connected. You can also choose to upload your own message to play before a call is connected. If you have multiple numbers diverted to your mobile for example, for different businesses or locations of your business etc, you can tailor the message to identify where the call is coming from. For example "This is a new car enquiry" or "This is a Manchester office enquiry".
