Home
Call Solutions

Complete the form below and we will contact you

Our UK based sales and support teams operate between 8am and 5:30pm Monday to Friday
Microsoft Teams Calls

Phone System for Teams

A feature-rich business phone system using Microsoft Teams for incoming and outgoing calls

Activate new numbers or port your existing numbers into Teams
Control your external contacts directory, call log and voicemails
Enable the Teams Calls system on a desktop, laptop & mobile phone
Calls tariffs available with Unlimited calls to Landlines and Mobiles
Book a free instant demonstrations with our MS Teams experts
Microsoft Teams Calls from £4.99 per month*
BOOK A DEMO FOR OUR TEAMS PHONE SYSTEM
Complete your details below and a member of our team will respond to you shortly (Mon-Fri)
Speak to Telecoms Expert, Keith Bird
"Microsoft Teams has seen a huge increase in usage and popularity as a complete collaboration platform. The Calls with Teams feature means that your calls can be managed, answered & dialled from within the Teams interface."
Keith Bird . Head of UK Sales
Phone System for Teams
Icon

Intelligent Call Routing

Manage where and when incoming calls to your business numbers are answered. The online platform offers unrivalled features including Call Record, Whisper Announcement, Queuing, and In/Out of hours control all at the click of a button.

Icon

Dial-out using Teams Keypad

Within the Calls tab of Microsoft Teams, a keypad will appear once the Call with Teams feature is enabled. This allows you to type in a telephone number, or create a contacts list for quick dialling. Make instant calls to landlines and mobiles!

Receive calls on any device

Receive calls on any device

One of the many benefits of Microsoft Teams is the mobility and flexibility of the software. In the same way that Teams can be accessed and managed from any device, the Calls with Teams function is available on any desktop, mobile or tablet.

Packages and Pricing to suit your business needs...

Please select between
Teams Calls System One**
£6.99 Per
Month
Free Connection
N/A Inclusive Minutes
0.7 ppm Calls to Landline
1.6 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Teams Calls System Two**
£9.99 Per
Month
Free Connection
1200 Inclusive Minutes
0.6 ppm Calls to Landline
1.5 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Call Analytics
Special Offer - Recommended
Teams Calls System Three**
£4.99 * Per
Month
Free Connection
2000 Inclusive Minutes
0.6 ppm Calls to Landline
1.5 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Call Recording
Call Analytics

*System Three - £4.99 for 3 months, 12.99 for 12 months thereafter

Teams Calls System Four**
£14.99 Per
Month
Free Connection
Unlimited Inclusive Minutes
N/A Calls to Landline
N/A Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Call Recording
Call Analytics
Teams Calls System One**
£12.99 Per
Month
Free Connection
Includes MS Teams Calls APP
N/A Inclusive Minutes
0.7 ppm Calls to Landline
1.6 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Teams Calls System Two**
£16.99 Per
Month
Free Connection
Includes MS Teams Calls APP
1200 Inclusive Minutes
0.6 ppm Calls to Landline
1.5 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Special Offer - Recommended
Teams Calls System Three**
£9.99 * Per
Month
Free Connection
Includes MS Teams Calls APP
2000 Inclusive Minutes
0.6 ppm Calls to Landline
1.5 ppm Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Call Recording

*System Three - £9.99 for 3 months, 18.99 for 12 months thereafter

Teams Calls System Four**
£20.99 Per
Month
Free Connection
Includes MS Teams Calls APP
Unlimited Inclusive Minutes
N/A Calls to Landline
N/A Calls to Mobile
Included Features
Number Management
New or Ported in 01/02 Number
Number Presentation
Call Recording
Call Analytics

MS 365 Teams + Phone System

The popularity of Microsoft Teams has increased as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been easier!

Using our Tier-1 network integration, you can now make and receive business calls internally, externally and internationally. The Calls with Teams function is straightforward to use. Within the Calls tab, you will see a keypad, type a telephone number and click call.

You can choose to have Calls with Teams installed by your own IT team, or our Microsoft experts are on hand to set up new MS 365 accounts, upgrade existing 365 accounts or install the Phone System app at a very competitive price. Call us on 0800 043 4398 or ENQUIRE NOW >

Microsoft 365 Applications

The 365 platform is simply outstanding, with a wide range of business applications. Aside from the main tools such as Word, Excel, Powerpoint, Outlook, there are many cloud communication apps to streamline business processes.

Teams + Phone System Upgrade

Giving Teams a voice means it becomes more than an internal collaboration system. It becomes a solution that enhances communication and engagement with your customers without additional software or hardware.

The benefits of choosing Calls with Teams

Cost-effective calls from one communication platform
Cost-effective calls from one communication platform

Microsoft Teams becomes your main communications platform. The cloud-based solution reduces costs by removing PBX systems.

Full PBX functionality without the fuss
A full range of PBX functionality without the fuss

The core features delivered by a PBX system come as standard with Calls with Teams and our award-winning Number Manager.

No boundaries on internal/external calls
No boundaries on internal/external calls

Make and receive business calls, without limitation, to all UK landlines and most UK Mobiles at unrivalled call rates.

Make and receive calls on the move
Make and receive calls while you're on the move

In the same way that Microsoft Teams is not centralised to a single device, the Calls with Teams service is used anywhere/anytime.

PBX features including IVR, and Hunt Groups
PBX features including IVR, and Hunt Groups

Our Number Manager system offers a wide range of call routing services to ensure that incoming calls are handled with care 24/7, 365

Flexible and Scalable solution for Teams users
Flexible and Scalable solution for Teams users

Blend your MS user destinations with other targets such as mobiles, hosted devices or SIP destinations for a fully diverse virtual team.

Easy-to-use platform with an intuitive interface
Easy-to-use platform with an intuitive interface

Fully integrated into Number Manager, so Teams users benefit from a full range of phone system inbound and outbound features.

Future-proof and always kept up to date
Future-proof and always kept up to date

Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.

Telecoms World

Teams Call Recording

Choose to record Teams calls with storage in the cloud. Record incoming calls, outgoing calls or both. Record your business calls made and received from any device to improve quality of customer service.

The Teams call recording software is activated once the call connects, ensuring that no calls go unrecorded. Captured call audios are accessible from our easy-to-use Number Manager platform. Each logged call is stored with your Business Number, Target Number, Date/Time, Duration and the MP3 recording available for playback, download or pushed via an API to 3rd party platforms.

Teams Call Routing

Handle incoming business calls with care using the intelligent call routing features in our online Number Manager. Set up IVR menus, Queues and Hunt Groups in an instant.

Our award-winning Number Manager allows you to configure where and when incoming
business calls are answered using a range of Call Routing solutions. The quality of your call handling is often a client's first impression of your business. We offer proactive control of calls to test, re-route calls and add failover numbers at the click of a button.

Telecoms World
Telecoms World

Number Presentation

Choose the business number that you would like staff or agents to present when dialling out from Microsoft Teams. The Caller ID feature provides quick access to change the presented number.

Staff making outbound calls mask their direct dial 01 or 02 number and show the main business 08 or 03 number. This channels incoming calls to a centralised monitored number and prevent customers from calling individuals rather than a department or group of workers.

Number Porting

Our tier-1 network is perfect to support your business numbers and manage incoming and outgoing calls using Teams. Our 30 day porting process is fuss free and managed in the UK.

Businesses use local area numbers and UK wide numbers to receive business calls from staff, clients and potential customers. These numbers often become part of the business brand or become synonymous with a department or key staff member. Our expert team relocate 100’s of numbers every month. We handle your numbers with care and port them into the core of our tier-1 network for use in cloud applications, including MS Teams.

Telecoms World
Phone System for Teams - Make and Receive calls with Teams
MS 365 Teams + Phone System

A Guide to Microsoft Teams Phone System

Using our Tier-1 network integration, you can now make and receive business calls internally, externally and international using Microsoft Teams! For more information on upgrading Microsoft Teams to be used as your fully-functional phone system, follow the steps to download our guide.

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - Castore
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Halfords
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - Maldon Salt
15,048
Accounts
Happy Customers
760,289
Live Services
To UK Business
5
Star Rating
Independent Reviews
20+
Years Trading
2002 - 2023

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

Connect with us

Recent accolades

We are award winners - Comms National Awards

Find us on

We are part of the Ariba Network

Client Reviews

We appreciate customer feedback, please click the link above to leave a review on Trustpilot.

BOOK A DEMO FOR OUR TEAMS PHONE SYSTEM

Complete your details below and a member of our team will respond to you shortly (Mon-Fri)