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Phone System for Teams
A feature-rich business phone system using Microsoft Teams for incoming and outgoing calls
Intelligent Call Routing
Manage where and when incoming calls to your business numbers are answered. The online platform offers unrivalled features including Call Record, Whisper Announcement, Queuing, and In/Out of hours control all at the click of a button.
Dial-out using Teams Keypad
Within the Calls tab of Microsoft Teams, a keypad will appear once the Call with Teams feature is enabled. This allows you to type in a telephone number, or create a contacts list for quick dialling. Make instant calls to landlines and mobiles!
Receive calls on any device
One of the many benefits of Microsoft Teams is the mobility and flexibility of the software. In the same way that Teams can be accessed and managed from any device, the Calls with Teams function is available on any desktop, mobile or tablet.
Packages and Pricing to suit your business needs...
Month
Month
Month
*System Three - £4.99 for 3 months, 12.99 for 12 months thereafter
Month
*System Three - £4.99 for 3 months, 12.99 for 12 months thereafter
** Requires Microsoft Teams extension 'Phone System' call 0800 888 6622 for further details
Month
Month
Month
*System Three - £9.99 for 3 months, 18.99 for 12 months thereafter
Month
* System Three - £9.99 for 3 months, 18.99 for 12 months thereafter
** Requires Microsoft Teams extension 'Phone System' More Information >
MS 365 Teams + Phone System
The popularity of Microsoft Teams has increased as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been easier!
Using our Tier-1 network integration, you can now make and receive business calls internally, externally and internationally. The Calls with Teams function is straightforward to use. Within the Calls tab, you will see a keypad, type a telephone number and click call.
You can choose to have Calls with Teams installed by your own IT team, or our Microsoft experts are on hand to set up new MS 365 accounts, upgrade existing 365 accounts or install the Phone System app at a very competitive price. Call us on 0800 043 4398 or ENQUIRE NOW >
Microsoft 365 Applications
The 365 platform is simply outstanding, with a wide range of business applications. Aside from the main tools such as Word, Excel, Powerpoint, Outlook, there are many cloud communication apps to streamline business processes.
Teams + Phone System Upgrade
Giving Teams a voice means it becomes more than an internal collaboration system. It becomes a solution that enhances communication and engagement with your customers without additional software or hardware.
The benefits of choosing Calls with Teams
Microsoft Teams becomes your main communications platform. The cloud-based solution reduces costs by removing PBX systems.
The core features delivered by a PBX system come as standard with Calls with Teams and our award-winning Number Manager.
Make and receive business calls, without limitation, to all UK landlines and most UK Mobiles at unrivalled call rates.
In the same way that Microsoft Teams is not centralised to a single device, the Calls with Teams service is used anywhere/anytime.
Our Number Manager system offers a wide range of call routing services to ensure that incoming calls are handled with care 24/7, 365
Blend your MS user destinations with other targets such as mobiles, hosted devices or SIP destinations for a fully diverse virtual team.
Fully integrated into Number Manager, so Teams users benefit from a full range of phone system inbound and outbound features.
Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.
Teams Call Recording
Choose to record Teams calls with storage in the cloud. Record incoming calls, outgoing calls or both. Record your business calls made and received from any device to improve quality of customer service.
The Teams call recording software is activated once the call connects, ensuring that no calls go unrecorded. Captured call audios are accessible from our easy-to-use Number Manager platform. Each logged call is stored with your Business Number, Target Number, Date/Time, Duration and the MP3 recording available for playback, download or pushed via an API to 3rd party platforms.
Teams Call Routing
Handle incoming business calls with care using the intelligent call routing features in our online Number Manager. Set up IVR menus, Queues and Hunt Groups in an instant.
Our award-winning Number Manager allows you to configure where and when incoming
business calls are answered using a range of Call Routing solutions. The quality of your call handling is often a client's first impression of your business. We offer proactive control of calls to test, re-route calls and add failover numbers at the click of a button.
Number Presentation
Choose the business number that you would like staff or agents to present when dialling out from Microsoft Teams. The Caller ID feature provides quick access to change the presented number.
Staff making outbound calls mask their direct dial 01 or 02 number and show the main business 08 or 03 number. This channels incoming calls to a centralised monitored number and prevent customers from calling individuals rather than a department or group of workers.
Number Porting
Our tier-1 network is perfect to support your business numbers and manage incoming and outgoing calls using Teams. Our 30 day porting process is fuss free and managed in the UK.
Businesses use local area numbers and UK wide numbers to receive business calls from staff, clients and potential customers. These numbers often become part of the business brand or become synonymous with a department or key staff member. Our expert team relocate 100’s of numbers every month. We handle your numbers with care and port them into the core of our tier-1 network for use in cloud applications, including MS Teams.
A Guide to Microsoft Teams Phone System
Using our Tier-1 network integration, you can now make and receive business calls internally, externally and international using Microsoft Teams! For more information on upgrading Microsoft Teams to be used as your fully-functional phone system, follow the steps to download our guide.
Proud to work with leading UK businesses
Telecoms World
Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG
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