Voco Business Calls App
Manage all your business calls via your mobile app
Manage call routing within the app, on the move.
Present your business number when dialling out.
View incoming and outgoing call analytics instantly.
Add callers into the app contacts for future calls.
Complete call management from an easy-to-use mobile app.
Get voco, the smart call handling app for mobiles
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Introducing the new Business Calls App
Telecoms World’s latest mobile app revolutionises the way professionals handle business communications by turning an ordinary mobile phone into a fully equipped business calling platform. With its robust set of features, the app enables users to make and receive calls using their designated business number, thanks to its dial-out number presentation functionality. This ensures that all outgoing calls display the company’s caller ID, projecting a consistent and professional image to clients and partners, while keeping personal numbers private.
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Watch the video to see how Voco, our new app, could help your business.
Telecoms World's latest mobile app empowers your mobile phone with business call capabilities, including dial-out number presentation and detailed call analytics for tracking both incoming and outgoing calls. Additionally, the app offers full control over when and where calls are answered through its advanced call management features.
Download the Voco and manage all your Business Calls Directly from the App
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Control Your Calls with Phone System Fuctionality from a Mobile App
Try for FREE - 1 Month Trial - Cancel Anytime
MONTH
✅ 250 Inclusive Outbound Minutes
✅ 1.5ppm Calls Per Minute (After Inc. Calls)
✅ Single User Licence Activated
✅ Number Presentation Included Feature
✅ Number Management Included Feature
✅ Call Analytics Upgrade Feature
✅ Up To 3 Numbers Add existing number(s) or buy new number(s)
✅ Monthly Rolling Contract Cancel, upgrade or downgrade anytime
MONTH
✅ 500 Inclusive Outbound Minutes
✅ 1.5ppm Calls Per Minute (After Inc. Calls)
✅ Single User Licence Activated
✅ Number Presentation Included Feature
✅ Number Management Included Feature
✅ Call Analytics Upgrade Feature
✅ Up To 5 Numbers Add existing number(s) or buy new number(s)
✅ Monthly Rolling Contract Cancel, upgrade or downgrade anytime
MONTH
✅ 1000 Inclusive Outbound Minutes
✅ 1.5ppm Calls Per Minute (After Inc. Calls)
✅ Single User Licence Activated
✅ Number Presentation Included Feature
✅ Number Management Included Feature
✅ Call Analytics Upgrade Feature
✅ Up To 10 Numbers Add existing number(s) or buy new number(s)
✅ Monthly Rolling Contract Cancel, upgrade or downgrade anytime
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Calls Out Number Presentation
Choose the business number you would like to present, access your contact directory, dial pad, or call history to add a number and dial out, presenting your business number
Call Analytics Data
Access call logs and a wide range of graphs/charts for incoming, and outgoing call data. Analyse client calls in an easy-to-view format with click-to-call functionality.
Calls In Management
Control where and when incoming calls are answered at the click of a button. Define the route callers take in and out of hours with number routing and voicemail to email.
Calls Out Number Presentation
Take full control of your outgoing calls by selecting which business number you want to display. Whether you're calling from your desktop or mobile device, you can choose the most appropriate number to represent your business. Quickly access your contact directory, use the intuitive dial pad, or review your call history to select a number to dial. Before making the call, simply choose the business number you’d like to appear as your caller ID. Once the call is placed, your selected number will be displayed to the recipient, maintaining a professional appearance and ensuring brand consistency in all your communications.
Inbound Call Analytics Data
Elevate your business communications by leveraging powerful call analytics tools designed to provide you with a clear, comprehensive view of your calling activity. With access to detailed call logs and visually engaging reports, you can monitor and optimise communication across your organisation. Effortlessly review in-depth records of all incoming and outgoing calls, including timestamps, durations, call outcomes, and associated contact details. These logs are transformed into interactive graphs and charts, giving you an at-a-glance understanding of key metrics such as call volume, frequency, response times, and user activity. providing an at-a-glance understanding of key metrics, including
Call Routing
Manage your incoming calls with confidence and precision using a flexible, intelligent call routing system designed to keep your business connected and responsive. Whether you're handling high call volumes or managing multiple teams, our advanced inbound call management tools put you in charge of when, where, and how calls are answered. With just a few clicks, you can define custom call routing rules that align perfectly with your business operations. Seamlessly guide callers based on your business hours, team availability, or specific departments, ensuring that every call reaches the right person or destination, no matter the time of day.
Telecoms World's Business Calls App Features
Calls Out Number Presentation
Easily manage your outgoing calls by selecting the business number you want to display. Access your contact directory, use the dial pad, or browse your call history to choose a number to call. When you dial out, your selected business number will be presented to the recipient, ensuring a professional and consistent caller ID for your business communications.
Inbound Call Analytics Data
Gain valuable insights into your business communications with comprehensive call logs and a variety of visual reports. Access detailed records of incoming and outgoing calls, displayed through interactive graphs and charts for easy analysis. Track call patterns, monitor client interactions, and identify trends with user-friendly data visualization tools. Enhance efficiency with click-to-call functionality, allowing you to initiate calls directly from the call logs for a seamless workflow.
Calls In Management
Take full control of your inbound call management with flexible routing options. Easily decide where and when incoming calls are answered with just a click. Set custom rules to define the caller's journey during business hours and after-hours, ensuring calls reach the right person or department at the right time. Use number routing to direct calls based on availability, location, or business needs. Ensure no important calls are missed by forwarding unanswered calls to voicemail and receiving messages directly in your email for quick follow-ups.
UPGRADE THE APPLICATION - Control incoming calls, view analytics and add sub-users
Control your number routing within the mobile application. Set working hours, divert numbers landline or mobile, and out-of-hours voicemail to email capture
View your calls at a glance within the app. Analyse answered, busy, and missed calls to make quick business decisions for sales and customer service
Activate sub-user access allowing colleagues and department managers to take advantage of the application features in your business account
UPGRADE THE APPLICATION - view your call analytics with our added feature
View your calls at a glance within the app. Analyse answered, busy, and missed calls to make quick business decisions for sales and customer service
The key benefits of the Business Calls mobile application
Choose the number you would like to present to clients and prospective customers when you dial out from a mobile phone.
Often on the move? Answer incoming business calls on a mobile phone and dial back with a mini phone system in your pocket.
View and review incoming and outgoing business calls with instant data on answered, unanswered, busy, and missed calls (opportunities).
Answer calls on one mobile number, or divert calls from one person to the next. Control calls at all times and never miss an important call.
Download the latest Business Calls app from the Apple App Store or the Google Play Store for Android devices (release supports 2018 handsets).
The key benefits of the Business Calls mobile application
Choose the number you would like to present to clients and prospective customers when you dial out from a mobile phone.
Choose the number you would like to present to clients and prospective customers when you dial out from a mobile phone.
Often on the move? Answer incoming business calls on a mobile phone and dial back with a mini phone system in your pocket.
Often on the move? Answer incoming business calls on a mobile phone and dial back with a mini phone system in your pocket.
View and review incoming and outgoing business calls with instant data on answered, unanswered, busy, and missed calls (opportunities).
View and review incoming and outgoing business calls with instant data on answered, unanswered, busy, and missed calls (opportunities).
Answer calls on one mobile number, or divert calls from one person to the next. Control calls at all times and never miss an important call.
Answer calls on one mobile number, or divert calls from one person to the next. Control calls at all times and never miss an important call.
Add clients and prospective customers into the app with a quick and simple function to place contacts into the mobile application.
Add clients and prospective customers into the app with a quick and simple function to place contacts into the mobile application.
Identify missed calls in the call analytics reports and add the number into the keypad at the click of a button to dial back instantly.
Identify missed calls in the call analytics reports and add the number into the keypad at the click of a button to dial back instantly.
Add new staff/users into the application with access rights to select which numbers or features are accessible from one user to the next.
Add new staff/users into the application with access rights to select which numbers or features are accessible from one user to the next.
Download the latest Business Calls app from the Apple App Store or the Google Play Store for Android devices (release supports 2018 handsets).
Download the latest Business Calls app from the Apple App Store or the Google Play Store for Android devices (release supports 2018 handsets).
A business phone call app is often referred to as a VoIP (Voice over Internet Protocol) or softphone application, allows users to make outbound calls using a chosen company number, add and remove staff/users, control a central contact directory and manage where and when incoming calls are answered. Users download and install the Business Calls app on their devices, such as smartphones, tablets, or computers. During the setup process, they may need to create an account, provide necessary permissions for company or user authentication, and configure settings.
Presenting your business number is activated using a mobile application downloaded from either the Apple App Store or Android Google Play Store. Complete the signup with the necessary verification steps to ensure that you have the authorisation to use the selected business number(s). Access the app's settings to configure how your business number is presented during calls, then simply choose a number from the directory or dial a new number to call and present your business number.
Yes, you can review data from the Business Calls mobile application, particularly if you are using a virtual 01 or 02 phone number, a non-geographic 08 or 03 number, and VoIP numbers or numbers ported to our hosted network. Compare call levels, busy periods, and answered and missed calls.
"We've empowered business owners and their teams with cutting-edge call control features, integrated into the convenience of a mobile application. This user-friendly app places control over calls at users' fingertips, offering 24/7 cost-effective functionality without complexity."
Your phone system is now available from your pocket
The key benefits of Telecoms World as your communications provider
UK Based
Monitored Service
Dedicated Support
Increased Security
Rated Excellent
Est. 2002
Proud to work with leading UK businesses
