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WhatsApp Business

Our platform allows multiple users to respond to chats

Desktop based platform without user restriction
Assign agents to chats or transfer chats instantly
Respond to customer chats at all times of the day
Set automated messages to engage and route customers
Configure WhatsApp chat on all website pages or a single page
Power Up your Business WhatsApp with multiple users
Upgrade Business WhatsApp for multiple users

Enter your business details and a member of our team will respond (8:00 to 17:30)

Speak to Telecoms Expert, Aaron Main
"WhatsApp Business transforms communication, turning chats into opportunities and connections into growth. It's not just a messaging app; it's a dynamic tool empowering businesses to engage, build relationships, and elevate customer experience."
Aaron Main . Senior Account Manager

WhatApp Business solutions to help you stand out from the competition

Embrace the latest communications tool that turn chats into opportunities and instant connections into growth

Special Offer - Recommended
SINGLE USER Business Number
£9.99 Per
Month
FREE CONNECTION
ONE USER PER APPLICATION
MOBILE PHONE APP PLATFORM
AI DRIVEN RESPONSE N/A
DEPARTMENT ROUTING N/A
CHAT TRANSFER N/A
Special Offer - Recommended
MULTI-USER Phone System
£24.99 Per
Month
CONNECTION £POA
UNLIMITED USERS PER APPLICATION
PHONE SYSTEM DASHBOARD APP PLATFORM
AI DRIVEN RESPONSE ENABLED
DEPARTMENT ROUTING ENABLED
CHAT TRANSFER ENABLED

Special Offer - Recommended
MULTI-USER Agent Platform
£19.99 Per
Month
CONNECTION £POA
UNLIMITED USERS PER APPLICATION
WEB INTERFACE APP PLATFORM
AI DRIVEN RESPONSE ENABLED
DEPARTMENT ROUTING ENABLED
CHAT TRANSFER ENABLED

The key benefits of our WhatsApp Business integrations

Present your business number
Present your business number

Attach your business telephone number to WhatsApp to keep your personal number private and give an established and professional image

24/7 Availability
24/7 Availability

Ensure round-the-clock accessibility for clients, even beyond regular business hours, enhancing customer engagement and satisfaction

Improved Customer Service
Improved Customer Service

Skilled chat handlers provide efficient and courteous assistance, enhancing overall customer service, brand perception and loyalty

Multiple chat handlers
Multiple chat handlers

Teams and departments can be added to WhatsApp Business with an option to route people to their desired option when the chat begins

AI automation
AI automation

Automated intelligence within the chat is used to pre-qualify your customers so that the right member of your team is handling the enquiry

Instant availability
Instant availability

Chats are picked up instantly with alerts to notify staff and an instant automated message to kick-start the communication without delay

Supports sales enquiries
Supports sales enquiries

WhatsApp gives customers an option on when they interact with you, being available for a chat is a great way to harness sales

Transfer chats 1-2-1
Transfer chats 1-2-1

If an member of the chat team has a customer requiring a different department or team member, chats can be moved from one person to another

Telecoms World

WhatsApp Business chat just got a power up!

Powerful messaging builds better collaboration, assign conversations to teams/colleagues, and create powerful automation bots.

Utilising the power of WhatsApp API, our integrations open up WhatsApp as an official communications channel for your sales and customer service teams. Consumers have moved on from email, and today's lifestyles mean they are harder to get hold of by the phone. We ensure you never miss a sales or support message ever again.

The Ultimate Communications Tool for B2C Organisations

Customers have shifted away from emails, and reaching them by phone has become more challenging in today's fast-paced lifestyle. By harnessing the capabilities of the WhatsApp API, we've established WhatsApp as an official channel for your sales and service teams. This enables every team member to efficiently read and respond to messages on WhatsApp. You can organize conversations by assigning them to specific teams or colleagues, and implement effective automation bots for enhanced communication.

SPEAK WITH OUR EXPERT >
For Sales Teams

For Sales Teams

Follow up leads, quotes, enquiries. Tag your customers, bulk send to stay connected.

For Support Teams

For Support Teams

Respond to customer enquiries, resolve issues quickly. Multimedia support (images and video) to aid issue resolution.

For Marketeers

For Marketeers

Increase conversion rates and allow customers to start chats with your sales teams. Tag contacts and bulk broadcast.

Telecoms World

Proud to work with leading UK businesses

Telecoms World, proud to work with leading UK businesses - DS Smith
Telecoms World, proud to work with leading UK businesses - Hilton
Telecoms World, proud to work with leading UK businesses - Costain
Telecoms World, proud to work with leading UK businesses - Direct Insurance Group PLC
Telecoms World, proud to work with leading UK businesses - Dementia UK
Telecoms World, proud to work with leading UK businesses - Hays Travel
Telecoms World, proud to work with leading UK businesses - NHS
Telecoms World, proud to work with leading UK businesses - Ladbrokes
Telecoms World, proud to work with leading UK businesses - Castore
Telecoms World, proud to work with leading UK businesses - Kings Ferry
Telecoms World, proud to work with leading UK businesses - Halfords
Telecoms World, proud to work with leading UK businesses - Lego
Telecoms World, proud to work with leading UK businesses - Megden
Telecoms World, proud to work with leading UK businesses - Maldon Salt
15,048
Accounts
Happy Customers
760,289
Live Services
To UK Business
5
Star Rating
Independent Reviews
20+
Years Trading
2002 - 2023

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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Recent accolades

We are award winners - Comms National Awards

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Upgrade Business WhatsApp for multiple users

Enter your business details and a member of our team will respond (8:00 to 17:30)