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Inbound Numbers

Number Overview Find the best number for your business

01/02 Virtual Numbers Choose from 520 area codes across the UK

0845 Rebate Numbers Earn 4 pence per minute with every call

0800 Freephone Numbers Memorable free to call non-geographic numbers

0870 High Rebate Numbers Earn 8 pence per minute with every call

0300 Charity Numbers Dedicated ranges Not-For-Profit organisations

0871 High Rebate Numbers Earn 8 pence per minute with every call

0333 Business Numbers 03 Numbers free to call from a UK landline

09 Premium Rate Numbers Earn up to £3.60 per minute with every call

0370 Business Numbers 03 Numbers free to call from a UK landline

International Phone Numbers calls from hundreds of countries across the world

0345 Business Numbers 03 Numbers free to call from a UK landline

Port your Number to us Bring your number to our tier-1 business network

0844 Rebate Numbers Earn 4 pence per minute with every call

Call Solutions

Call Solutions Overview Easy-to-use and highly reliable call handling solutions

Remote Working Solutions Enable home working using cloud telephony

Professional Recordings Create the perfect first impression to all callers

Mid-Call Transfer Transfer calls in the cloud

Call Routing Divert calls to any chosen landline or mobile

Dialled Number Presentation Identify business calls on your mobile

Voicemail to Email Respond quickly to missed sales enquiries via email

Call Analytics Use business call data to measure and improve

IVR - Interactive Voice Response Press 1 for Sales, 2 for Customer Service, 3 for...

Fax to Email Capture fax images in your email inbox

Call Queuing Manage customer experience in high call volumes

Contact Centre Service Manage calls to telephone agents in any location

Simultaneous Targets Direct calls to multiple numbers simultaneously

Call Recording Capture audios for training and dispute handling

Conference Calls Connect multiple callers using a custom call service

Multi-time Zones Direct calls to specific departments for key call times

Call Whisper Identify a business call from a personal call

PCI Compliance Take compliant payments over the phone

Queue Messages Professionally recorded phone system messages

Dial-Out Application Present your business number from your mobile

Disaster Recovery Avoid disruption to your business calls

Music On Hold Keep callers on hold engaged with various music tracks

Phone Systems

Phone Systems Overview Compare our phone systems for business VoIP Phone Systems Award-winning voice telephony in the cloud Cloud PBX Phone Systems WebRTC based communications platform Microsoft Teams Phone System Enable voice functionality using MS Teams PhoneLine+ Phone system built for the sole trader Call Centre Wallboard Real-time call analytics on-screen 24/7

Connectivity

Business Broadband Fast, stable business only broadband Leased Lines Dedicated and uncontended connectivity Diverse Routing Disaster recovery with two local exchanges Ethernet Backup An instant 4G or 5G internet connection

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Lines & Calls

Business Phoneline Cost-saving on traditional phone lines SIP Trunking Call bundles for Voice over the Internet Office in a Box 4G and 5G data to enable voice calling

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Support Services

System updates for Telecoms World

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Ongoing monitoring and resolution of all telecommunications

24/7 telephony and business broadband support

Regular updates on service and connectivity issues

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Incident impacting BT exchanges in the Midlands and South West

UPDATE - 12:30 15/11/21

Loss of voice services covering multiple regions with point codes linking the network currently down. This can impact calls out to mobiles. Further updates will be provided by BT exchange engineers.

09:30 15/11/21

There is currently a high priority incident impacting lines in the Midlands and South West. A number of BT exchanges are impacted and are being investigated. We will let you know as soon as we have any updates.

We are a UK based dedicated and reliable team

Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

T 0800 043 0800

E enquiries@telecomsworld.com

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