The Virtual Receptionist solution gives you comfort in knowing that all callers are handled with care, no matter the time of day or your availability to answer the phone. Choose from male or female voice artists for your recordings. These can be customised to suit your business, for example:- "Thank you for calling Prime Roofing, London and Kent's leading specialists in grp, fibreglass, felt, tiled roofs or pitched roofs. Your call will be answered shortly by a member of our team." For calls received whilst you are busy or if the call is made outside of working hours, a script is created to enhance your professional image.
A higher number of calls are answered on a mobile phone than ever before. With remote and home working, the mobile phone is the perfect way to answer calls on the move. Using the Virtual Receptionist in conjunction with the mobile phone gives users peace of mind knowing that calls have a professional introduction at all times. In addition, the whisper message played as a call notifier to help identify a business call from a personal call.
With the Virtual Receptionist, the caller will never hear your personal mobile voicemail message. It is less professional hearing "You are through to the Giff Gaff mobile voicemail" compared to "Thank you for calling Prime Roofing, please leave a message after the tone and a member of our team will call you back within 24 hours." This helps with your brand image, which gives the impression of a large, reputable and well-established business.
Choose a voice that echos your brand ethos and creates a professional image of your company to anyone that calls your phone number
Regardless of the time of day or your availability to answer incoming business calls, the Virtual Receptionist handles each call with care
Using the Virtual Receptionist, if you are unable to answer the phone call, a greeting message will play and capture the calls for your to call back
If a call is made to your business outside of working hours, a greeting message will play and the callers details captured for your to call back
When the call arrives at your chosen mobile or landline, the solution answers the call and notifies you that the call is of a business nature
Unanswered or busy calls are handled with your custom audio messages, in addition, any voicemails left by callers are instantly emailed to you
Customers decide a lot about your business by the way they are greeted and handled over the phone; make the best first impression with the Virtual Receptionist. Professional voice artists record your greetings, busy and out-of-hours messages. This creates a professional image for your business. Download our guide to learn more.
Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG
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