The best phone system for a small business is easy to manage with an online console to manage where, when and how calls are answered. Typically the small business user requires flexibility to answer calls at a desk, on the move or from any web-enabled device. With all systems a low-cost licence to connect to the system is required, along with a call package to keep landline and mobile call costs to a minimum.
A business phone system works with dedicated phone numbers, user licences and call packages to make and receive phone calls over the telephony networks. The phone system software is designed to give users control of where, when and how calls are answered during working hours and outside of working hours. In many instance, businesses build welcome messages with the system diverting calls to several users at once or an IVR is configured to help callers reach the correct department of the business.
The key difference between a PBX phone system and a VoIP phone system is that the PBX is typically an on-premise system which is connected to the traditional copper PSTN network. VoIP phone systems (Voice over Internet Protocol) is hosted in the cloud and connected to the data network using SIP voice technology. In some instances a cloud PBX can be installed with options to place the system on-premise or in the cloud.
TWCloud PBX is build on Gamma’s award-winning Horizon phone system. A hosted communications service that offers extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony. More companies are moving away from a traditional PBX, transitioning to a voice solution able to leverage the benefits that cloud-based telephony has to offer.VoIP Phone Systems in detail >
A Cloud PBX telephone system is the next-generation replacement to traditional phone systems. Technology evolves rapidly, and a hosted phone system offers a scalable, future-proof communication service in a single, online interface. Cloud PBX Phone Systems are browser-based, meaning real-time updates are automatic, and the system has an everlasting lifespan.Hosted PBX Phone Systems in detail >
The popularity of Microsoft Teams has increased as more people move towards home working and remote working environments. Give the Teams application a voice so that it becomes more than an internal collaboration system and evolves into a system that enhances external communication and engagement with your customers without the need for additional software or hardware.Teams Phone System in detail >
Phoneline+ is a hosted software solution which provides users with complete control over call handling features and numbers, making it easy to add and remove staff and reallocate phone numbers as and when required. There is an option to choose a new local area number or port your existing phone number, meaning there is no disruption for your customers.PHONELINE+ in detail >