Hosted telephony, which can also be referred to as cloud telephony or hosted VoIP, is a business phone system hosted in the cloud with online access. With hosted telephony, it doesn't matter where a phone actually is - a VoIP telephone can be used on any device with an internet connection. This geographic independence means that achieving business continuity and having a disaster recovery solution is possible without additional cost.
A Cloud PBX Phone System offers enhanced communications using new technologies from a single web-based platform. Calls are made and received via Web Real-time Communication (WebRTC) technology connecting voice, video, chat and conferencing to boost staff efficiency and improve service quality and sales.
Our PhoneLine+ solution is the perfect replacement to the copper-based Public Switch Telephone Network set to switch off by 2025. PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls made and received using internet data, similar to VoIP. Transfer your existing number with ease, make and receive calls anywhere, from any device, manage multiple numbers and handle out of hour calls with ease.
Our powerful voice-enabling solution for Teams enhances your Microsoft application with complete phone system functionality. This essentially means that Teams can become your fully-functional business phone system, allowing you to make and receive calls with ease with enhanced call features including Intelligent Call Routing, Call Recording and Number Presentation.
Our Call Centre and Phone System Wallboard Analytics provides your business with an easy to read wallboard interface with live call analytics. Configure your own company view with graphs, charts and reports to measure call handling and agent KPIs in an instant for ultimate responsive customer service and sales.
Unit 2/3 Kingfisher House
New Mill Road
Kent BR5 3QG