Conference Calls
Voice and video conference solutions for business
- Build a conference service on any business number
- Configure the access codes and secure private PINs
- Customise the solution with branded introduction messages
- Capture audios and record conference calls in the cloud
- Activate video functionality at the click of a button
A private and secure conference room with call, video and sharing
Take complete control of your business conference calls and video conferences with our bespoke services.
Choose the number that your clients and staff call in to or the web-link that attendees access. When the caller dials in, a company-branded message is played "you are connecting to the Redline Technology' conference service, please enter your 8 digit PIN". This gives a great impression of your business and is far easier to use than a third-party dial-in service. The video service is tailored to your needs with a custom URL, branded welcome screen and a range of features to share screens, content and presentation files.
Benefits of our custom Conferencing Service
See why more customers choose Telecoms World
Select a dedicated conference number to offer for your business calls. Professional and efficient feature to build on your brand with every call. Choose from geographic or non-geographic numbers that represent your business identity and location.
Update participants with your conference call time/date, the dedicated conference number and chosen 8 digit PIN (e.g. #12345678). Secure access ensures only invited participants can join your conference, with the ability to run multiple calls simultaneously on different PINs.
Callers across the globe can join audio and video conferences. The calls are in the cloud and HD (High Definition) voice and video quality. International participants can dial in from anywhere, making it perfect for remote teams, global clients, and multinational collaboration without expensive international calling fees.
Our Conference Call service is available 24/7 365 which means that it's available for you and your staff to use where and when you choose. Schedule meetings across time zones, hold emergency conferences outside business hours, or conduct client calls at their convenience without limitations.
Our encrypted, secure platform will keep your video and conference calls confidential giving you complete peace of mind with each and every call. PIN-protected access, encrypted transmission, and secure cloud recording ensure your sensitive business discussions remain private and protected from unauthorized access.
Custom Conference Solution & Call Recording
Our team of professional voice artists can pre-record a branded conference introduction message which will play at the start of the conference call.
Video conference calls are created with custom web links and a customised login screen for a professional feel. We offer the facility to record the audio and video conferences from anywhere, on any device within the UK or internationally. Audio or video files can be recorded and are instantly ready for download as an MP3/MP4 file.
Conference Video and Sharing Features
Start a video with a single participant or multiple participants in an instant.
- Start/end the video at any time - choose the duration and attendees using the calendar
- Invite participants into the video conference at any time (includes mid-call invites)
- Share your entire screen with a single participant or with a group audience
- Share documents, presentations and videos at the click of a button
- Allow participants to take control of the conference and share their screen view
- Setup and handle video conferences from any web enabled device
FAQs
The Conference Call service connects multiple callers worldwide into single audio or video call (up to 99). A dedicated conference number is provided to invitees along with a scheduled time and PIN code. Each of the invited parties will dial-in to the main number and enter the 8 digit PIN - the callers are connected in one call.
Telecoms World offers a dedicated conference service with simple, user-friendly software installed on your browser. Invite colleagues or external users at any time and choose whether to activate the conference in audio and video or audio-only mode. With HD video, plus high-quality audio and easy screen sharing; it's perfect for desktop, tablet and mobile.
An access PIN to the conference call can be configured through an online portal or a dial-in service. For security reasons, the PIN must be a minimum of 8 digits (e.g. #91283746) and the connection is established within a time parameter. When the PIN becomes active, callers enter the 8 digits, and the conference with multiple individuals will begin.
Yes, do not worry about making too many notes during your call, you can instantly download the recording to look back on.
Award winning call solutions
Tailor-picked solutions designed for small to medium-sized businesses
Web-based Call Management
Calls to your business number can be diverted to your target (landline or mobile) during your operational business hours. Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. If calls are not configured to be diverted outside working hours, then voicemail-to-email is activated, meaning that calls are always captured.
Open the Call Manager to access the time schedule and set business open hours. Calls received in-hours can be configured to route to any UK landline number (01/02) or UK mobile (07). Your call-forwarding changes are saved and active at the click of a button.
Calls received outside business hours can also be routed to phone or voicemail. Ensure that you can identify business calls when answering from a mobile or home phone outside of business hours.
Web-based Call Managment is Included with Silver, Gold and Platinum Tariffs
VOCO Business Calls Mobile Application
The easy way to call customers back showing your business number, keeping your personal number private and creating a professional image to your callers.
The latest mobile application from Telecoms World places the power of business calls into your mobile phone, with Dial-Out Number Presentation and Call Analytics to view incoming and outgoing calls, along with the day-to-day control of where and when calls are answered within the call management features.
With the mobile application, you can seamlessly adapt to your business needs. The flexible number routing feature allows you to set working hours, divert numbers to landline or mobile, and receive out-of-hours voicemail as email, all at your fingertips.
Maintain a professional image with the ability to choose the business number you want to present. Access your contact directory, dial pad, or call history to add a number and Dial-Out, presenting your business number.
The VOCO Business Calls Mobile App is Included with Silver, Gold and Platinum Tariffs
Virtual Receptionist
More calls are being answered on mobile phones than ever before, a trend that's only growing with the rise of remote and home working. The mobile phone, with its portability and flexibility, is the perfect tool for handling calls on the move. When paired with the Virtual Receptionist, it provides users with a sense of security and peace of mind, knowing that every call is professionally introduced. The whisper message feature further enhances this, helping users distinguish between personal and business calls.
With the Virtual Receptionist, the caller will never hear your personal mobile voicemail message. It is less professional to hear "You are through to the Giff Gaff mobile voicemail" than "Thank you for calling Prime Roofing; please leave a message after the tone, and a team member will call you back within 24 hours." This helps with your brand image, giving the impression of a large, reputable, well-established business, boosting your confidence and credibility.
The Virtual Receptionist from only £19.99 per month
Real-time Call Data and Analytics
Call Analytics is an online platform that gives you complete insight into your business calls from a single interface. Review the success of your marketing campaigns and staff call handling at a glance. If your business uses multiple numbers across various marketing campaigns, you can monitor which campaigns are receiving the greatest response.
With detailed Call Analytics, you can accurately measure the results of when customers called, their geographical location, how long the call lasted and if they called more than once. Analysing the details of your telecommunication activities allows you to gain valuable market insight, re-focus your marketing efforts, boost sales and increase customer satisfaction.
Call Analytics from only £9.99 per month
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
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