PhoneLine +

PhoneLine Plus is our advanced business phone system built specifically with small and growing businesses in mind. It delivers all the benefits of a traditional phone line, enhanced with modern functionality that helps you work more efficiently.

  • Present a polished business presence with features like call routing, auto-attendants, and custom greetings.
  • Take calls from anywhere using desk phones, mobiles, or laptops, ideal for hybrid and remote working.
  • Reduce costs with internet-based calling and bundled features that eliminate the need for multiple services.
  • Easily add users, lines, or features as your business expands, no complex infrastructure required.
  • Built on modern technology, ensuring your communications remain stable and compliant with upcoming industry changes.

With PhoneLine Plus, you’re not just making calls, you’re improving customer experience and team productivity.

A desktop computer, smartphone, and desk phone showing the PhoneLine+ calling interface with a dial pad, contact list, and caller details for Sam Diamond.
Desktop, tablet, and smartphone showing Horizon call management software interface next to a desk phone.

Horizon Phone Systems

Horizon is a powerful cloud-based phone system designed to give businesses complete control over their communications. Ideal for organisations of all sizes, Horizon combines flexibility, advanced features, and reliability without the need for complex on-site equipment.

  • With cloud-based access, your team can make and receive calls from any location using desk phones, mobiles, or softphone apps.
  • Access a wide range of tools including call forwarding, hunt groups, auto-attendants, and voicemail-to-email to improve efficiency and customer service.
  • Quickly add new users, numbers, or features as your business grows without the need for additional hardware.
  • Built-in resilience ensures your business stays connected even during outages or unexpected disruptions.
  • Manage users, settings, and features through an easy-to-use online portal, giving you full control over your system.

Built for the modern workplace, Horizon enables your team to stay connected whether they’re in the office, working remotely, or on the move.

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Revolutionise your business with webex for gamma

Webex for Gamma

Webex for Gamma combines Gamma’s trusted UK voice network with Cisco Webex collaboration tools, helping businesses simplify communication with cloud calling, HD meetings, team messaging and AI-powered productivity.

Today’s teams need secure communication tools that work seamlessly across office, home and mobile environments. Traditional phone systems struggle to support hybrid working, collaboration and scalability. Webex for Gamma brings business calling, meetings and messaging together into one secure cloud platform, making communication simpler, more flexible and easier to manage.

  • Work From Anywhere - Use desktop, mobile or desk phones with a consistent experience across every device.
  • Reduce Complexity - Replace multiple communication tools with one integrated platform.
  • Future-Proof Your Business - Prepare for the UK PSTN switch-off with cloud-based telephony.
Laptop screen showing a Webex video call with four participants and a side panel displaying a word cloud poll about user locations, behind it a desktop monitor displays Webex call and chat interface with contacts and dial pad, Webex logo at bottom right.

The 2027 PSTN Switch-Off – What It Means for Your Business

The UK is undergoing a major telecommunications shift. By January 2027, the Public Switched Telephone Network (PSTN) will be permanently switched off.

PSTN is the traditional copper-based phone network that has supported landlines for decades. However, it is now outdated and no longer able to meet modern communication demands.

The PSTN switch-off will have a significant impact on businesses, as traditional phone lines will stop working entirely. Any organisation still relying on PSTN or ISDN will need to migrate to a digital solution to maintain communication. Services such as fax machines and alarm systems may also be affected, as they often depend on analogue lines and will require upgrades or suitable alternatives. This makes it important to act early, leaving the transition too late could result in disruption or rushed decision-making. Switching to modern, internet-based systems like PhoneLine Plus ensures your business is prepared well ahead of the deadline, helping you avoid downtime and maintain seamless communication.

Telecoms-Evolution
A modern office phone with a screen displaying call details is surrounded by seven orange icons representing features: UK map, phone receiver, 24/7 service, call forwarding, cost savings with a piggy bank and currency symbol, settings gears, and message chat bubbles

Traditional Phone Lines vs Modern Solutions

Understanding the difference between legacy systems and modern alternatives is key when choosing the right solution for your business. Traditional phone lines operate over the copper-based PSTN network, offer limited features and scalability, are tied to a physical location, and often come with increasing maintenance costs while also being phased out by 2027.

In contrast, modern phone systems such as VoIP and cloud-based solutions operate over internet connections and provide advanced features like call forwarding, voicemail-to-email, and analytics. They enable teams to work from anywhere on any device, are easily scalable as your business grows, and are fully future-proof and PSTN-compliant. In short, modern systems deliver greater flexibility, better value, and long-term reliability.

Key Features of Our Business Phone Lines

See why more customers choose Telecoms World

Crystal-Clear Call Quality
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High-definition voice ensures every conversation is professional and interruption-free.

Advanced Call Management
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Features like call forwarding, queues, and auto-attendants improve efficiency and customer experience.

Remote Working Capability
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Stay connected from anywhere with mobile and desktop integration.

Scalable Solutions
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Add or remove users and features as your business evolves.

Business Continuity
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FAQs

What is a business phone line?

A business phone line is a dedicated communication service designed for companies, offering enhanced reliability, features, and scalability compared to residential lines.

Do I need to upgrade before the PSTN switch-off?

Yes. If your current system relies on PSTN or ISDN, you will need to switch to a digital solution before January 2027 to avoid service disruption.

Is PhoneLine Plus suitable for small businesses?

Absolutely. PhoneLine Plus is specifically designed to support small businesses with affordable, flexible, and scalable communication tools.

Can I keep my existing phone number?

Yes, in most cases you can transfer (port) your existing number to your new system without interruption.

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

UK Based Provider

All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.

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Increased Security

Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.

Monitored Service

24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.

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Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.

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Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.

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