** UPDATE 21/05/2018 **

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At around 15:00 on15.05.2018 the Call Statistic matter was resolved and any data going forwardshould appear on the Call Statistics / Visions portal. There is ongoing monitoring bythe Network to prevent any further issues.  

There is a backlog of records toprocess from the time the fault occurred, up until the fault was resolved and, unfortunately this means that the data during this interim is still notavailable. The Network are currently working on this, however, we have not yetbeen given a time frame of when this will be completed. We will keep updatesvisible on the service page when they become available to us.

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Wewere notified by the Network on the 14.05.18 at approximately 3pm reporting anissue with accessing call data.

From3pm on the 15.05.18 the network confirmed that data is accessible for currenttime, however, they are still working on retrieving the missing data from the14th to the 15th May 2018.

Wewill be providing further updates on this when received from the Network