UPDATE:

Monitoring — Network engineers believe the issue to now be resolved as of 12:17. Services are undergoing a period of monitoring to ensure this is the case and we will update further once the engineers are satisfied with the resolution. Please accept our apologies for any inconvenience.

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We have had reports from our customers advising that they are getting an error message “SIP Trunk Unavailable” when trying to make outgoing calls.

The network have confirmed that there is a known issue with both incoming and outgoing calls outgoing traffic. This is currently being investigated by the network.

We will continue to update this page with further updates.

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