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What is an 0800 Number?

There are many numbers available to businesses large and small, and it’s important to identify which number would be most beneficial for your type of business. In this blog post, we will be looking at the benefits of an 0800 number and why this should be considered.

So, what is an 0800 number? In a nutshell, 0800 numbers are a type of UK non-geographic phone number where the receiver is charged for the call, not the caller. 0800 numbers are a powerful asset to your business, as more than 90% of consumers know that they can call them for free. Many organisations across the UK choose these free to call numbers as they are not tied to a geographic location, attracting a wider audience of callers when promoted in the press, TV, radio and on the web. 0800 numbers can also be routed to any UK landline or mobile phone.

Free to Call NumbersWhat are the costs of an 0800 number?

Calls to an 0800 number are free for the caller from any landline or mobile phone, making them ideal for attracting customers to call your marketing or sales lines. Removing all costs to call your business sends a clear message to your customers about the value of their custom.

From a business standpoint, calls outside of inclusive minutes terminating to UK landlines are charged at 2p per minute, and mobiles charging at 6p per minute. Calls terminating to mobile numbers other than those issued by 02, Vodafone, T-Mobile, EE, Virgin mobile and Three will be charged at 50p per minute.

0800 numbers have a 1-minute minimum call charge unless otherwise stated, and calls originating from a UK mobile will have a surcharge of 4p per minute. Voicemail to email is charged at 4.25p per minute and recorded calls are charged at 2p per minute. Finally, calls originating from a payphone will have a surcharge of 79p per minute.

Why should my business consider an 0800 number?

0800 numbers remove the price barrier for a customer calling you. They ‘nationalise’ your company and give you an advantage over your competitors. They also increase your advertising response and attract new customers whilst conveying a professional image.

The beauty of an 0800 number is that it costs nothing for someone within the UK to call. For the 0800 number owner, it offers a lot of flexibility as incoming calls can be redirected to any mobile or landline number. This makes them particularly useful for businesses that might not have an actual premises or office location. The non-geographic aspect also means businesses can change location without having to worry about changing their business number.

Having an 0800 number also gives businesses an opportunity to market their services outside of their immediate locality. 0800 numbers indicate a national presence without being tied to any region. This is particularly useful for businesses who trade online, as they have the capability to distribute products or services nationally, or even internationally.

Will my business attract more customers with an 0800 number?

With an 0800 number, potential customers are more likely to call your number, why? Because it's FREE to call. An estimated 65% of people have said that they are more likely to call a Freephone Number as they feel that they trust that company more.

0800 Numbers are also ideal for attracting customers to call their marketing or sales lines. Removing all costs to call your business sends a clear message to your customers about the value of their custom. This message appears to have resonated with residential consumers, with 64% recognising that 0800 Freephone Numbers are a more viable and cheaper option.

How can I purchase an 0800 number?

It’s quick and easy to purchase an 0800 number with Telecoms World, with monthly rental starting from just 99p per month. Simply visit our 0800 Numbers page, choose the tariff that best suits your needs and then choose a number from those listed. Follow the checkout steps to complete your order.

Calls made to an 0800 Number can be diverted to any UK landline, mobile or VoIP target number and our online portal will allow you to control where your calls go and when. Divert calls by time of day, no answer and busy and add voicemail to email for out of hours or missed calls.

Our sales team are always available to answer any questions or take your order over the phone if you prefer, simply give us a call on 0800 774 7772 and our expert team will be more than happy to help.

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