Virtual Phone Numbers from 99p/month
A Virtual phone number gives your business a local presence anywhere in the UK. We have 01 and 02 geographic numbers for every UK area code
- Choose from over 520 area codes across the UK
- Create a local presence anywhere
- Route calls to any UK landline or mobile
- AI voice agent for call handling and out-of-hours
- Voco business calls app for mobile users

Virtual Number Pricing
Choose the pricing plan, number memorability and functionality from the options below
Number Selection
Choose a number from the available list, select a number to add to the basket
Virtual Number call management tools
Virtual Phone Number solutions designed for small to medium-sized businesses
Web-based Call Management
Calls to your business number can be diverted to your target (landline or mobile) during your operational business hours. Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. If calls are not configured to be diverted outside working hours, then voicemail-to-email is activated, meaning that calls are always captured.
Open the Call Manager to access the time schedule and set business open hours. Calls received in-hours can be configured to route to any UK landline number (01/02) or UK mobile (07). Your call-forwarding changes are saved and active at the click of a button.
Calls received outside business hours can also be routed to phone or voicemail. Ensure that you can identify business calls when answering from a mobile or home phone outside of business hours.
Web-based Call Management is Included with Silver, Gold and Platinum Tariffs

VOCO Business Calls Mobile App
Take your business communications mobile with the VOCO Business Calls app. Make and receive calls using your business number from your smartphone, ensuring professional presentation wherever you work.
The app integrates seamlessly with your business number, allowing you to manage calls, access voicemail, and control routing on the go.
Switch between personal and business calls effortlessly, with clear number presentation showing customers your business number when you call them. Perfect for remote workers, field teams, and businesses embracing flexible working while maintaining professional communication standards.
Access real-time call logs, manage your contacts, and configure call handling rules directly from the app. The intuitive interface puts full control of your business communications in your pocket, ensuring you never miss important business opportunities.
VOCO Mobile App is Included with Silver, Gold and Platinum Tariffs
Virtual Receptionist
Create a professional first impression with our Virtual Receptionist service. Automated IVR (Interactive Voice Response) menus greet callers professionally and route them to the right department or person without human intervention, making even small businesses sound like large enterprises.
Customize your menu options with up to 9 different routing choices, allowing callers to select sales, support, accounts, or any department you configure. Record professional greetings in your own voice or use our professional voice-over service to create the perfect welcome message.
Route calls based on caller selections to different phone numbers, departments, or voicemail boxes. Perfect for managing multiple services or teams with a single business number, improving efficiency while reducing missed calls. Time-of-day rules can change menu options based on business hours.
Virtual Receptionist features are available with Gold and Platinum Tariffs

Call Analytics
Make data-driven decisions with comprehensive call analytics and reporting. Track every call to your business number with detailed insights including call duration, time of day patterns, caller geographic location, missed calls, and peak volume periods. Understand exactly how customers interact with your business.
Identify which marketing campaigns drive the most calls by tracking call sources and patterns. Monitor team performance with individual extension analytics, measure response times, and optimize staffing levels based on real call data. Export reports for stakeholder meetings or integrate with your business intelligence tools.
Real-time dashboards show current call activity, queue status, and live performance metrics. Historical reports reveal trends over weeks and months, helping you forecast demand and allocate resources effectively. Turn your phone system into a strategic business asset with actionable insights.
Free Call Analytics are Included with Platinum Tariff. Basic analytics available on Gold.

A.I. Call Assistant
Every phone call represents a potential sale, a loyal customer, or an opportunity to strengthen your business. Yet missed calls, long wait times, and limited office hours can result in lost revenue and frustrated customers.
With Voice Agents, powered by Telecoms World, your business never has to miss another opportunity. Our intelligent AI voice assistants answer every call 24 hours a day, 365 days a year, delivering fast, professional and consistent customer service whenever your customers need you.
Whether someone is making a sales enquiry, requesting support, booking an appointment or simply looking for information, Telecoms World Voice Agents handle conversations naturally and efficiently. They can answer frequently asked questions, qualify new leads, schedule appointments, capture customer information and seamlessly transfer priority calls to the right member of your team when human assistance is required.
The result is a better experience for your customers and more time for your employees to focus on the work that matters most.

FAQs
A virtual phone number is a business telephone number that isn't tied to a specific phone line, device, or location. Instead, calls can be routed to virtually any destination, including mobile phones, office handsets, VoIP systems, or remote workers.
A virtual phone number allows businesses to stay connected and accessible from anywhere while maintaining a professional image. Whether your team is working from the office, from home, or on the move, customers can always reach your business through a single, consistent number.
Unlike traditional phone lines, a virtual phone number provides greater flexibility and control. Calls can be redirected to the right person, department, or location, helping to improve customer service and ensure important calls are never missed.
Businesses of all sizes use virtual phone numbers to create a local or national presence, support remote working, and benefit from advanced call management features without the cost and limitations of traditional telephone systems. You can redirect calls to the right person, department, or location, improving customer service and ensuring
A standard business phone number is linked to a specific phone line or business location, meaning calls are typically answered at those premises.
A virtual business phone number is not tied to a physical location. Instead, calls can be routed to mobile phones, office handsets, VoIP systems, or remote workers, allowing your business to answer calls from anywhere while maintaining a professional business number.
The main advantage of a virtual business phone number is flexibility. Calls can be forwarded to different users, routed to departments, or diverted during busy periods, helping to improve customer service and reduce missed calls.
For businesses that support remote working, have multiple locations, or simply need greater control over inbound calls, a virtual business phone number provides a more flexible and scalable solution than a traditional business phone line.
Yes. With access to more than 10,000 virtual geographic phone numbers, you can choose a number that best suits your business and the area you want to target.
No matter which plan you choose, a virtual phone number gives you the flexibility to manage calls from anywhere while maintaining a professional, local business presence.
Our online number search tool makes it easy to find the perfect virtual phone number. Simply search for a specific number pattern or enter a town, city, or area code to view available options. Whether you want to establish a local presence in a particular region or secure a memorable number that's easy for customers to recognise, you'll find a wide choice of available numbers.
Once you've found your ideal number, you can choose from four flexible pricing plans, each designed to suit different business requirements. From affordable entry-level options for small businesses to feature-rich plans with advanced call management tools, there's a package to match your budget and communication needs.
Managing calls to your virtual phone number is simple with our web-based call management platform. Using an easy-to-use online portal, you can control where, when, and how your calls are answered, giving you complete flexibility over your business communications.
You can route calls to different destinations based on your business requirements, whether that's a mobile phone, office phone, remote worker, or multiple users. Changes can be made at any time, allowing you to adapt your call handling as your business grows.
Our platform includes a comprehensive range of call management features, including call forwarding, out-of-hours call routing, busy call diversion, voicemail, and time-based call routing. This ensures callers are always directed to the right destination, even when your team is unavailable or your lines are busy.
With advanced virtual phone number call management tools, you can improve customer service, increase efficiency, and ensure important business calls are never missed. Whether you're a sole trader, small business, or larger organisation, our flexible solutions put you in complete control of your incoming calls.
In many cases, yes. Existing geographic business numbers can often be ported to a virtual phone service. Porting allows you to keep your established business number while moving away from a traditional landline or existing telephone provider.
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.

