VoIP Phone System

Hosted telephony, which can also be referred to as cloud telephony or hosted VoIP, is a business phone system hosted in the cloud with online access. With hosted telephony, it doesn't matter where a phone actually is - a VoIP telephone can be used on any device with an internet connection. This geographic independence means that achieving business continuity and having a disaster recovery solution is possible without additional cost.

  • Significantly reduce your business costs by connecting calls through the internet
  • Synchronise offices, mobile phones and home workers on one simple platform
  • Enhanced functionality including Call Routing, Call Recording and Call Queuing
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Cloud PBX (WebRTC) Phone System

A Cloud PBX Phone System offers enhanced communications using new technologies from a single web-based platform. Calls are made and received via Web Real-time Communication (WebRTC) technology connecting voice, video, chat and conferencing to boost staff efficiency and improve service quality and sales.

  • Increase sales using chat, messaging, calls, file sharing, conferencing and video
  • Secure, browser-to-browser connection with automatic, real-time system updates
  • Streamline your business from any device with CRM integration and Call Analytics

PhoneLine+ - PSTN replacement

Our PhoneLine+ solution is the perfect replacement to the copper-based Public Switch Telephone Network set to switch off by 2025. PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls made and received using internet data, similar to VoIP. Transfer your existing number with ease, make and receive calls anywhere, from any device, manage multiple numbers and handle out of hour calls with ease.

  • Reduce call costs and future-proof your business before the 2025 PSTN switch off
  • Make and receive calls from anywhere, using any internet-enabled device
  • Complete call control features including Number Presentation and Call Analytics
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User interface of a phone dialer showing the number 07961 887 920 being called, with a blue Call button at the bottom and a circular calling animation on the right.

Microsoft Teams Phone System

Our powerful voice-enabling solution for Teams enhances your Microsoft application with complete phone system functionality. This essentially means that Teams can become your fully-functional business phone system, allowing you to make and receive calls with ease with enhanced call features including Intelligent Call Routing, Call Recording and Number Presentation.

  • Make and receive calls from anywhere, at any time using Microsoft Teams
  • Call functionality including Call Routing, Call Record and Number Presentation
  • Dedicated IT support to upgrade/create your Teams application

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

UK Based Provider

All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.

LockKey

Increased Security

Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.

Monitored Service

24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.

Rated Excellent++

Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.

Dedicated Support

Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.

Telecoms World's Platinum Partners