0800 Numbers from 99p/month

Take control of your 0800 number with powerful web-based call management. Easily route incoming calls to any UK landline or mobile phone, ensuring your customers can always reach the right person, wherever your team is working.

Using the online Call Manager, you can set your business opening hours and create personalised call routing schedules in minutes. During business hours, calls to your 0800 business number can be directed to any UK landline (01/02) or mobile number (07), providing complete flexibility for office-based, remote, and hybrid teams.

All call forwarding and routing changes can be made instantly through the web-based portal, giving you full control of your 0800 call handling from any location. You can also identify business calls when answering on a mobile or home phone, helping you maintain a professional customer experience at all times.

Web-based Call Management is Included with Silver, Gold and Platinum Tariffs

Create a professional first impression with a Virtual Receptionist for your 0800 number. Greet callers with a customised automated menu and direct them to the right department, team, or individual without the need for a dedicated receptionist.

Using Interactive Voice Response (IVR), callers can select from up to nine menu options, helping them quickly reach Sales, Support, Accounts, or any destination you choose. This allows businesses of all sizes to deliver a professional customer experience while improving call handling and reducing misdirected calls.

Customise your welcome message with your own recorded greeting or choose a professionally produced voice-over to enhance your brand image. Whether you're a small business looking to appear larger or a growing company managing multiple departments, a virtual receptionist helps ensure every call is handled efficiently.

Calls can be routed to different phone numbers, departments, hunt groups, or voicemail boxes based on the caller's selection. Time-based routing can also adjust menu options automatically during and outside of business hours, ensuring your callers always receive the most appropriate response.

By combining intelligent call routing with your 0800 business number, you can improve customer service, reduce missed opportunities, and provide a seamless caller experience from the very first interaction.

Virtual Receptionist features are available with Gold and Platinum Tariffs

Make informed business decisions with powerful call analytics for your 0800 number. Track every incoming call and gain valuable insights into call duration, busy periods, caller location, missed calls and overall call volumes.

Understand when customers are most likely to contact your business, identify peak calling times and see how callers interact with your 0800 business number. These insights can help you improve call handling, reduce missed opportunities and ensure the right resources are available when demand is highest.

Measure the effectiveness of your marketing campaigns by analysing call sources and calling patterns. Compare activity across campaigns, monitor response times and review individual extension data to understand how effectively calls are being handled.

eal-time dashboards provide a clear view of current call activity, call queues and live performance metrics. Historical reports reveal patterns over weeks and months, helping you anticipate demand, optimise staffing levels and improve the customer experience.

Reports can also be exported for management meetings or integrated with compatible business intelligence tools, turning your 0800 number into a measurable and valuable business asset.

Advanced Call Analytics are included with the Platinum tariff. Basic call analytics are available with the Gold tariff.

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Never miss an opportunity with an AI Call Assistant for your 0800 number. Available 24 hours a day, 7 days a week, AI-powered voice assistants answer every call professionally, ensuring your customers always receive a fast, helpful and consistent experience.

Whether callers are making a sales enquiry, requesting support, booking an appointment or looking for information, your AI Call Assistant can handle conversations naturally and efficiently. It can answer common questions, qualify new leads, capture customer details and direct enquiries to the right person or department when needed.

By providing instant responses around the clock, an AI phone assistant helps reduce missed calls, shorten wait times and improve customer satisfaction. Even outside normal business hours, your 0800 business number continues to engage customers, capture opportunities and support business growth.

The AI assistant can also identify high-priority enquiries and transfer callers seamlessly to the appropriate team member when human assistance is required. This allows your employees to focus on higher-value tasks while ensuring every caller receives the attention they deserve.

With intelligent call handling, lead qualification and 24/7 availability, your 0800 number becomes a powerful customer service and sales channel that works around the clock.

AI Call Assistant features are available on selected tariffs.