Cloud Backup
Automatic backup of your files and documents
- Gain peace of mind with complete disaster recovery and file protection
- Increase your savings and enhance system reliability and security
- Easily restore, export and activate backup business data
- Add multiple admins and manage permissions and on-screen activity
Complete peace of mind
Your business runs 365 days a year, your systems run 24/7, your data is needed in real time. To ensure business continuity, we proactively protect your systems and data against disasters of all types. Businesses with a disaster recovery plan report increased savings, enhanced system reliability and improved security even without a disaster. Don’t fail to plan — only 6% of companies without a disaster recovery plan survive a disaster.
Safely send data to our ultra-secure local data centres using our centralised management console. Backup and restore anything — from a single file to an entire server. Get back up and running in minutes or if on our premium service, we can virtualise your server within 6 seconds for seamless business continuity.
Cost-efficient, scalable business continuity and online backup
Our team are on hand to support your business changes
The benefits of activating Cloud Backup for business
We provide fuss-free and cost-effective data protection services to keep your business safe
FAQs
Simple, intuitive, non-technical interface to easily activate backups, restore or export data. Automatically discover all users / sites, then click "activate all" or activate individual backups as needed. Add multiple admins and manage permissions, onscreen activity / audit log, and daily backup summary email with .csv attachment.
Recover data from any point in time and from any hierarchical level. Data can be restored to a sub-folder / sub-site in the original location (non-destructive), or to a different user / site. An in-place (destructive) restore option is available for SharePoint & OneDrive.
Backup a full tenant or selected users / sites at any time using the backup on-demand feature. Pause backups to archive the backup history while still being able to restore / export the data as needed.
Award winning call solutions
Tailor-picked solutions designed for small to medium-sized businesses
Web-based Call Management
Calls to your business number can be diverted to your target (landline or mobile) during your operational business hours. Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. If calls are not configured to be diverted outside working hours, then voicemail-to-email is activated, meaning that calls are always captured.
Open the Call Manager to access the time schedule and set business open hours. Calls received in-hours can be configured to route to any UK landline number (01/02) or UK mobile (07). Your call-forwarding changes are saved and active at the click of a button.
Calls received outside business hours can also be routed to phone or voicemail. Ensure that you can identify business calls when answering from a mobile or home phone outside of business hours.
Web-based Call Managment is Included with Silver, Gold and Platinum Tariffs
VOCO Business Calls Mobile Application
The easy way to call customers back showing your business number, keeping your personal number private and creating a professional image to your callers.
The latest mobile application from Telecoms World places the power of business calls into your mobile phone, with Dial-Out Number Presentation and Call Analytics to view incoming and outgoing calls, along with the day-to-day control of where and when calls are answered within the call management features.
With the mobile application, you can seamlessly adapt to your business needs. The flexible number routing feature allows you to set working hours, divert numbers to landline or mobile, and receive out-of-hours voicemail as email, all at your fingertips.
Maintain a professional image with the ability to choose the business number you want to present. Access your contact directory, dial pad, or call history to add a number and Dial-Out, presenting your business number.
The VOCO Business Calls Mobile App is Included with Silver, Gold and Platinum Tariffs
Virtual Receptionist
More calls are being answered on mobile phones than ever before, a trend that's only growing with the rise of remote and home working. The mobile phone, with its portability and flexibility, is the perfect tool for handling calls on the move. When paired with the Virtual Receptionist, it provides users with a sense of security and peace of mind, knowing that every call is professionally introduced. The whisper message feature further enhances this, helping users distinguish between personal and business calls.
With the Virtual Receptionist, the caller will never hear your personal mobile voicemail message. It is less professional to hear "You are through to the Giff Gaff mobile voicemail" than "Thank you for calling Prime Roofing; please leave a message after the tone, and a team member will call you back within 24 hours." This helps with your brand image, giving the impression of a large, reputable, well-established business, boosting your confidence and credibility.
The Virtual Receptionist from only £19.99 per month
Real-time Call Data and Analytics
Call Analytics is an online platform that gives you complete insight into your business calls from a single interface. Review the success of your marketing campaigns and staff call handling at a glance. If your business uses multiple numbers across various marketing campaigns, you can monitor which campaigns are receiving the greatest response.
With detailed Call Analytics, you can accurately measure the results of when customers called, their geographical location, how long the call lasted and if they called more than once. Analysing the details of your telecommunication activities allows you to gain valuable market insight, re-focus your marketing efforts, boost sales and increase customer satisfaction.
Call Analytics from only £9.99 per month
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
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