VoIP Phone Systems for UK Business
We specialise in future-proof and cost-effective hosted VoIP solutions for business. Our range of cloud-based phone systems take your voice services into the cloud with enhanced functionality, improved resilience and unrivalled reliability. Take your business communications to the next level with VoIP.
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What is a Hosted Phone System?
Hosted telephony, which can also be referred to as cloud telephony or hosted VoIP, is where a business phone system is hosted in the cloud with online access. Have the freedom to use various devices to make and receive calls, including desk phones, computers or laptops and smartphones.
How does Hosted Telephony work?
With hosted telephony, it doesn’t matter where a phone actually is – a VoIP telephone can be used on any device where there is an internet connection. This geographical independence means that achieving business continuity and having a disaster recovery solution is possible – without additional cost.
What are the benefits of a VoIP Phone System?
The main advantage of VoIP is that it's the cheaper option for the phone calls. But another key advantage is being able to combine phone calls with business data. Synchronise offices, mobile phones and home workers on to one simple, easy-to-use system. Opting for a Hosted Phone System also allows you to handle calls with a professional greeting, a range of options to direct callers to the correct department and a queuing system to handle high call volumes.
VoIP Phone System . Plans & Pricing
Speak with our UK based phone system experts on 0800 043 4353
Month
Month
* SILVER PLAN discounted to £6.99 for 12 months, £14.99 thereafter with a 36-month contract term.
*3 MONTHS FREE available for new customers only. All prices are based on a three-year contract and a minimum of 10 users.
Month
* 3 MONTHS FREE available for new customers only. All prices are based on a three-year contract and a minimum of 10 users.
Month
* 3 MONTHS FREE available for new customers only. All prices are based on a three-year contract and a minimum of 10 users.
* SILVER PLAN discounted to £6.99 for 6 months, £14.99 thereafter with a 36-month contract term.
* 3 MONTHS FREE available for new customers only. All prices are based on a three-year contract and a minimum of 10 users.
Take advantage of the features of our hosted VoIP Phone System
Make and receive calls to staff, sites and business branches without incurring an additional charge
Control call groups, call routing, call schedules and monitor call analytics with a hosted phone system
Extremely competitive rates over our business-grade networks. Inclusive of minutes, from 500 to unlimited
We provide a range of IP handsets, conference phones and mobile devices from leading manufacturers
Configure your users and set up the phone system in minutes. VoIP makes flexible working a reality.
Save money and improve comms between mobiles and landlines. Extremely competitive rates
Britains most resilient tier-1 network, with disaster recovery as standard. Complete peace of mind
Over 100 system features available instantly to increase performance, no longer an obsolete system.
VoIP Phone Systems
Our VoIP (Voice Over Internet Protocol) Phone System is a cloud-based voice, video and chat environment. Feature-rich, cost-effective and simple!
A VoIP Phone System contains the features, functionality and management tools that are present in a traditional PBX phone system. The one crucial difference; a VoIP system is hosted in the cloud. VoIP has revolutionised the way that businesses communicate with a wide range of editable functions presented in an easy-to-use interface for voice, video and chat - removing the need for telecoms engineers to configure call routing and enable/disable user functions.
Flexible Call Routing
Handle incoming business calls with care using the smart call routing features available in our online interface. Set up IVR menus, Queues and Hunt Groups in an instant.
Configure where and when incoming business calls are answered using a range of smart call routing solutions. The quality of your call handling is often a client's first impression of your business. Our VoIP system allows the administrator to set up call plans, re-route calls and add failover numbers at the click of a button. Remove the need for technical expertise with our easy to manage online service.
Call Recording
Capture and store the audios from your business calls with instant access to the cloud-based interface for management of all recorded calls
Our VoIP call recording service allows you to locate specific calls and audit selected agents or departments calls in a few quick clicks. The easy-to-use online interface offers a quick search function, this highlights an instant summary of calls, which can be clicked and the audios played or downloaded from the portal.
Call Queuing
Ensure that callers remain on the line and speak to the required agent or department during busy periods. Call Queuing is the perfect solution to manage calls at peak times and ensure a great quality of service.
Queuing your incoming business calls has never been easier using a VoIP call control interface. Configure and edit call queues based on waiting times or the number of calls in any time period. Call Queuing activates features including music-on-hold, position announcements and comfort messages to give caller a fantastic experience and keep them on the line until the next agent becomes available.
Call Centre
Turn your Call Centre into a Contact Centre with award-winning features that allow calls and agents to be managed from anywhere at anytime
Whether you have desk based agents, home workers and/or mobile workers and looking to reduce your investment in expensive call centre technology, our system allows you to increase productivity whilst reducing costs. And because the system is cloud based, it allows agents to be active from any location which is ideal for a business managing multiple sites as well as businesses in rapid growth or with changing infrastructures.
Mobile & Desktop App
If you work from an office, at home or on the move, our applications for mobile and desktop ensure that you can manage and answer calls from a wide range of internet connected devices
A key advantage to using cloud-based VoIP phone systems is the flexibility to control calls and staff from mobiles, laptops and tablets in the click of a button. The browser and device applications are built for iOS, Android, Windows and MacOS providing users with the tools to make and receive business calls from a simple, fuss-free and easy-to-use interface. Discover the wide range features found in a PBX system in our simple mobile and desktop plugin.
Telecoms World's Platinum Partners
Get Your FREE VoIP Phone System Quote
All the features you need with one low monthly rental
Telecoms World
Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG