IVR Script

Would you like your recorded messages to be in a male or female voice?

Choose the voice direction you would prefer for the recording.

What is your company name?

Please confirm how the company name is pronounced, if it is not pronounced as spelt.

Welcome Message

Select one of the following introductions, or write your own.

During business hours, the introduction and options recordings are played as one continuous message. Outside business hours, the introduction and out-of-hours recordings are played as one continuous message.

Options Message

Select one of the following IVR option introductions, or write your own.

How many options do you want to offer callers?

Enter up to 10 departments and target numbers. It is advisable to include a final "for all other enquiries" option.

Busy Message

Select one of the following busy scripts.

Out of Hours Message

Tell us your opening hours and whether calls should divert outside business hours.

Closed Message

Select one of the following closed scripts.

Contact & Voicemail Details

Enter the contact details for this request. The voicemail destination can be different from the contact email.

Once your IVR is live, use My Account to check or change divert options. Future recording changes may be chargeable.