Virtual Receptionist Script

Please complete the following form so we can have your scripts recorded for your Virtual Receptionist.

Would you like your recorded messages to be in a male or female voice?

MALE VOICE

FEMALE VOICE

What is your company name?

Please confirm how the company name is pronounced, if its not pronounced as spelt

Welcome Message

Please Select one of the following introductions:

"Thank you for calling (your company name), your call is important to us and will now be connected’’

"Welcome to (your company name), your call will now be connected”

"Welcome and thank you for calling (your company name), your call will now be connected’’

Busy Message

Please Select one of the following busy scripts:

"All our representatives are engaged at present. However, your call is important to us, so please leave your name, contact telephone number and a short message after the tone and we will contact you as soon as possible..."

"We are sorry that we are unable to take your call at present. Please leave your name, contact telephone number and a short message after the tone and a representative will contact you as soon as possible..."

Out of Hours Message

Are you open 24/7, or do you have opening hours?

Would you like the calls diverted to a different target number outside of business hours?

Closed Message

Please Select one of the following closed scripts:

"The office is now closed. However, your call is important to us so please leave a message after the tone including your name and contact number..."

"The office is now closed. Please leave your name, contact telephone number and a short message after the tone and we will contact you as soon as possible..."

If you would like customers to be directed to a voicemail outside of business hours or if unanswered in hours

Once you have received confirmation that your Virtual Receptionist is live, please go to the My Account section of our website and select Number Management to see, check or change your divert options. Any changes are made instantly and free of charge.

Please note that should you wish to make changes to your recordings in the future, this will be chargeable.

Next Step

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