Call Queue Control
Efficiently manage and deliver incoming calls to staff and departments
Call Queuing
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Call Queuing - Never miss another call with Call Queue
Queuing calls with Call Queue is a cost-effective way of managing incoming calls in a professional way. Providing your callers with department options and messages while waiting in the queue and helping reduce losing valuable business calls.
Why should you consider upgrading from traditional telephony now?
Manage Call Queues online and choose different music and messages that your callers hear.
Manage Call Queues online and choose different music and messages that your callers hear.
Answer inbound calls automatically and hold them in a queue until a relevant person is available to assist.
Answer inbound calls automatically and hold them in a queue until a relevant person is available to assist.
Real-time management allows you to make changes instantly from any internet-enabled device.
Real-time management allows you to make changes instantly from any internet-enabled device.
Office-based staff and home workers can log in to the Queue anytime from any device to take calls.
Office-based staff and home workers can log in to the Queue anytime from any device to take calls.
Welcome callers with a branded message to guide them to the correct department using a keypad.
Welcome callers with a branded message to guide them to the correct department using a keypad.
The Call Queue feature is hosted in the cloud to offer complete resilience and control of calls should a line fail.
The Call Queue feature is hosted in the cloud to offer complete resilience and control of calls should a line fail.
Review your Call Queue handling to increase productivity to show a strong return on investment.
Review your Call Queue handling to increase productivity to show a strong return on investment.
Ideal for businesses of all sizes, as well as businesses in rapid growth or with changing infrastructures.
Ideal for businesses of all sizes, as well as businesses in rapid growth or with changing infrastructures.
Powerful Call Queue Features for any Size of Business
Increased call handling will increase productivity and therefore demonstrates great ROI.
Keep callers happy whilst waiting in the queue and play messages or music on hold.
Our Call Queue service is hosted in the Cloud, for instant recovery and business resilience.
Set maximum queue time and queue length to reduce call abandonment and wait times.
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Complete Online Control
Cost-effective Call Recording
Conferencing and Screen-share
CRM and System Integration
Voice, Messaging, Video
Flexibility to add/remove users
Customer testimonials
James May
Heywood Waterproofing
Harriet Wilmore
OMIST Skin & Beauty
Ester Thompson
Greenway Solicitors
Declan Smith
Amis Shutters & Blinds
The key benefits of Telecoms World as your communications provider
UK Based
Monitored Service
Dedicated Support
Increased Security
Rated Excellent
Est. 2002
Proud to work with leading UK businesses
