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If you are looking to increase engagement with customers who are only looking to purchase from local suppliers, there is no need to navigate international law or invest in additional costs such as new staff or office space. Virtual international phone numbers display a local presence to the receiver, making them more likely to accept calls and make a purchase. We provide virtual city numbers across 4,000 cities worldwide, allowing you to portray a local image to your customers.
They are selling services in a different country and want to make their customer feel as if they are based locally. They want to give the impression that they have multiple offices in Asia, USA and Europe – but they are based in a small office in London. They want to test market a customer base in a different country and the test will be more successful if a local number is provided.
A customer based in New York calls your 646 number. The 646 number is being redirected to London with a member of your London workforce answering the call seamlessly. Calls your virtual number can be answered at any UK or international landline with the flexibility to change where your virtual number is targeted with our online cal management tool.
International numbers work through a redirect from the originating country through to a landline in the UK. An example would be if a customer calls from New York on 646 a number, this is sent to London using the telephone interconnect that we have in place. As the numbers are loaded in the international network this redirect will route the call to a London based company for the telephone agent to answer the incoming New York telephone calls.
When international numbers are configured we require an existing landline in order to build the number routing and test the setup. When the service is active, the online portal is provided to the business owner which allows you to choose the landline number that you would like to answer calls at. This landline number can be any 01 or O2 number for example:- London 0203 or Manchester 0161.
Yes, and this can often take place at the click of a button. Web-based management is often provided with international numbers. However, some international destinations require the changes to be made at the network level with a documented update. This is based on the country's network requirements.
Calls from overseas customers arrive into the UK through our existing network interconnects. The international numbers that you can use will be connected to an exchange point in that country (at the point the number(s) ownership is agreed) and this exchange point is further connected with our network in the UK. When a customer calls from an international number, the call is sent to the UK. Numbers are loaded in the international network allowing the call to be answered in the UK by a company or telephone agent.
Businesses can choose a number for 4000+ towns and cities across the globe. There are certain restrictions on international virtual numbers due to state or county law; this is often in place to prevent local area numbers being used by businesses that do not have a business premise or operate directly their country. If you are looking for a number in a specific town or city, please contact our team and we will ascertain which documentation is required and the process undertaken to onboard a number.
