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Choose Your Plan

Virtual Number Pricing

Choose the pricing plan, number memorability and functionality from the options below

BRONZE
01/02 Numbers
£4.99
/month
  • 1000 Inclusive Minutes
  • 2 ppm Landline rate after inclusive minutes
  • Route to UK Landline
  • Bronze Phone Number
  • WhatsApp Business Compatible
Monthly Rolling ContRact
CHOOSE YOUR NUMBER
SILVER
01/02 Numbers
99p
/month
99p for first month, £9.99/month thereafter
  • 2000 Inclusive Minutes
  • 2 ppm After inclusive Mins
  • Route to UK Landline & Mobile
  • Silver Phone Number
  • WhatsApp Business Compatible
  • Web Based Call Management [[
    Web Based Call Management
    ---
    Never miss an important customer call with flexible Call Forwarding. Route calls to any landline or mobile, set your own business hours and ensure every enquiry reaches the right person. Whether you're in the office, working remotely or on the move
    ---
    Manage calls through an online portal
    Update call forwarding instantly
    No call will go unanswered
    ]]
  • VOCO Mobile App [[
    VOCO Mobile App
    ---
    Telecoms World's latest mobile app empowers your phone with advanced call capabilities.
    ---
    Manage call routing
    Add callers
    Full call management
    ]]

12 MONTH ContRact
CHOOSE YOUR NUMBER
GOLD
01/02 Numbers
Ellipse 1
BEST DEAL
£1.99
/month
£1.99 for first 2 months, £19.99/month thereafter
  • 4000 Inclusive Minutes
  • 250 Outbound Minutes
  • 2 ppm After inclusive Mins
  • Route to UK Landline & Mobile
  • Gold Phone Number
  • WhatsApp Business Compatible
  • Web Based Call Management [[
    Web Based Call Management
    ---
    Never miss an important customer call with flexible Call Forwarding. Route calls to any landline or mobile, set your own business hours and ensure every enquiry reaches the right person. Whether you're in the office, working remotely or on the move
    ---
    Manage calls through an online portal
    Update call forwarding instantly
    No call will go unanswered
    ]]
  • VOCO Mobile App [[
    VOCO Mobile App
    ---
    Telecoms World's latest mobile app empowers your phone with advanced call capabilities.
    ---
    Present your business number
    Manage call routing
    Add callers
    Full call management
    ]]
12 Month ContRact
CHOOSE YOUR NUMBER
PLATINUM
01/02 Numbers
£19.99
/month
£19.99 for first 3 months, £49.99/month thereafter
  • 6000 Inclusive Minutes
  • 500 Outbound Minutes
  • 2 ppm After inclusive Mins
  • Route to UK Landline & Mobile
  • Platinum Phone Number
  • WhatsApp Business Compatible
  • Web Based Call Management [[
    Web Based Call Management
    ---
    Never miss an important customer call with flexible Call Forwarding. Route calls to any landline or mobile, set your own business hours and ensure every enquiry reaches the right person. Whether you're in the office, working remotely or on the move
    ---
    Manage calls through an online portal
    Update call forwarding instantly
    No call will go unanswered
    ]]
  • VOCO Mobile App [[
    VOCO Mobile App
    ---
    Telecoms World's latest mobile app empowers your phone with advanced call capabilities.
    ---
    Present your business number
    Manage call routing
    View analytics
    Add callers
    Full call management
    ]]
  • A.I Call Assistant [[
    A.I Call Assistant
    ---
    Telecoms World Voice Agents work around the clock to answer calls, helping your business deliver exceptional customer service.
    ---
    Answer calls in or out of business hours
    ,Automatically qualify leads
    ,Book and confirm appointments
    ,Reduce missed calls and lost revenue
    ,Deliver a professional customer experience, 100 AI Call Assistant Minutes Included (30p per minute thereafter)
    ]]
  • Call Analytics [[
    Call Analytics
    ---
    Turn Every Call Into Business Intelligence.
    ---
    Track every call
    See when customers call most
    Measure marketing performance
    Monitor live call activity
    Comprehensive call reports
    Export detailed reports
    ]]
24 Month ContRact
CHOOSE YOUR NUMBER
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Number Selection

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Gold
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Connection Fee £0.00

Monthly Fee £0.00

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Virtual Number call management tools

Virtual Phone Number solutions designed for small to medium-sized businesses

Web-based Call Management

Manage your virtual number from anywhere with powerful web-based call management. Update call routing, adjust business hours and control how incoming calls are handled using an intuitive online portal.

Route calls to any UK landline or mobile phone, ensuring enquiries always reach the right person. Set business opening hours, create custom call-routing schedules and make changes instantly without technical expertise.

If you're unavailable, calls can be forwarded to voicemail with voicemail-to-email enabled, ensuring important enquiries are never missed. Whether you're managing a single user or a distributed team, web-based call management gives you complete flexibility and control.

Web-Based Call Management is included with Silver, Gold and Platinum tariffs.

Laptop screen displaying a call management system interface for Number Management with options for Overview, Manage Number, Messages & Recordings, User Guides, and Logout; main panel shows call routing settings with toggle for Time of Day Routing on, weekly schedule with start and end times for each day, and multiple call target options including Extra OOH Target, Multi time Zone, DN Presentation, Call Whisper, Bespoke Announcements, and Call Recording, all marked as upgradeable features.

VOCO Business Calls Mobile App

Take your business communications wherever you go with our mobile app for virtual phone numbers. Make and receive business calls directly from your smartphone while presenting your business number to customers, even when you're away from the office.

Whether you're working remotely, travelling between meetings or running your business from home, your virtual number stays connected to you. Customers enjoy a seamless experience, while you maintain a professional business presence wherever you work.

The app provides instant access to voicemail, call history and business contacts, helping you manage communications efficiently from a single device. Separate work and personal calls without carrying multiple phones and stay connected to every opportunity.

Mobile App access is included with Silver, Gold and Platinum tariffs.

Smartphone displaying VOCO Business Calls app login screen with fields for email and password, login button, and an orange tie logo; buttons to download the app from the App Store and Google Play appear on the left, all on a gradient dark orange background with a large white play button icon in the center.

Virtual Receptionist

Create a professional first impression with a Virtual Receptionist for your virtual number. Automated call menus greet callers and direct them to the right person or department without the need for a dedicated receptionist.

Callers can choose from up to nine menu options, helping them quickly reach Sales, Support, Accounts or any destination within your business. This improves the caller experience while reducing transferred and unanswered calls.

Personalise your virtual receptionist with custom greetings recorded in your own voice or professionally produced voiceovers. Intelligent call routing ensures callers are directed efficiently, helping your business appear organised and professional from the very first interaction.

Virtual Receptionist features are available with Gold and Platinum tariffs.

Smartphone screen showing an incoming business call from a woman with dark hair wearing a light-colored jacket, with buttons to decline or accept the call. Surrounding the phone are business-related icons including handshake, rocket, closed sign, microphone, ear with sound waves, phone with cancel symbol, contact book, line graph, and a 24/7 clock.

Call Analytics

Unlock valuable insights with advanced call analytics for your virtual number. Gain a deeper understanding of customer interactions by tracking call volumes, durations, missed calls and peak calling times.

Real-time dashboards provide an instant overview of call activity, while detailed reports help identify trends and opportunities for improvement. Understand when customers are contacting your business and use real data to optimise staffing and call handling processes.

Track the effectiveness of marketing campaigns, monitor performance and make informed decisions based on customer engagement patterns. With comprehensive reporting, your virtual phone system becomes a powerful business intelligence tool.

Advanced Call Analytics are included with Platinum tariffs. Basic analytics are available with Gold tariffs.

Laptop screen showing a call analytics dashboard with charts and data including total calls, call outcomes between October 1 and December 4, total unique call summary, UK geographic summary, and missed call summary, plus filters for date ranges and location highlighted for Greater London with 21 calls on a Friday.

A.I. Call Assistant

Never miss a customer enquiry with an AI Call Assistant for your virtual number. Available 24 hours a day, 365 days a year, AI-powered voice technology answers calls instantly, providing professional and consistent customer service around the clock.

The AI assistant can answer common questions, capture customer details, qualify new enquiries and book appointments without requiring staff intervention. When human assistance is needed, calls can be transferred to the most appropriate team member.

By extending your availability beyond normal business hours, your virtual phone number continues generating opportunities even when your team is unavailable. Customers receive immediate assistance, while your employees can focus on higher-value tasks.

A.I Call Assistant is included with Platinum tariffs.

Friendly robot with headset and microphone icon saying, 'Hello, how can I help you today?'

FAQs

What is a virtual phone number?

A virtual phone number is a business telephone number that isn't tied to a specific phone line, device, or location. Instead, calls can be routed to virtually any destination, including mobile phones, office handsets, VoIP systems, or remote workers.

A virtual phone number allows businesses to stay connected and accessible from anywhere while maintaining a professional image. Whether your team is working from the office, from home, or on the move, customers can always reach your business through a single, consistent number.

Unlike traditional phone lines, a virtual phone number provides greater flexibility and control. Calls can be redirected to the right person, department, or location, helping to improve customer service and ensure important calls are never missed.

Businesses of all sizes use virtual phone numbers to create a local or national presence, support remote working, and benefit from advanced call management features without the cost and limitations of traditional telephone systems. You can redirect calls to the right person, department, or location, improving customer service and ensuring

What is the difference between a standard business phone number and a virtual business phone number?

A standard business phone number is linked to a specific phone line or business location, meaning calls are typically answered at those premises.

A virtual business phone number is not tied to a physical location. Instead, calls can be routed to mobile phones, office handsets, VoIP systems, or remote workers, allowing your business to answer calls from anywhere while maintaining a professional business number.

The main advantage of a virtual business phone number is flexibility. Calls can be forwarded to different users, routed to departments, or diverted during busy periods, helping to improve customer service and reduce missed calls.

For businesses that support remote working, have multiple locations, or simply need greater control over inbound calls, a virtual business phone number provides a more flexible and scalable solution than a traditional business phone line.

Can I choose a specific virtual phone number?

Yes. With access to more than 10,000 virtual geographic phone numbers, you can choose a number that best suits your business and the area you want to target.

No matter which plan you choose, a virtual phone number gives you the flexibility to manage calls from anywhere while maintaining a professional, local business presence.

Our online number search tool makes it easy to find the perfect virtual phone number. Simply search for a specific number pattern or enter a town, city, or area code to view available options. Whether you want to establish a local presence in a particular region or secure a memorable number that's easy for customers to recognise, you'll find a wide choice of available numbers.

Once you've found your ideal number, you can choose from four flexible pricing plans, each designed to suit different business requirements. From affordable entry-level options for small businesses to feature-rich plans with advanced call management tools, there's a package to match your budget and communication needs.

How do I manage calls to my virtual phone number?

Managing calls to your virtual phone number is simple with our web-based call management platform. Using an easy-to-use online portal, you can control where, when, and how your calls are answered, giving you complete flexibility over your business communications.

You can route calls to different destinations based on your business requirements, whether that's a mobile phone, office phone, remote worker, or multiple users. Changes can be made at any time, allowing you to adapt your call handling as your business grows.

Our platform includes a comprehensive range of call management features, including call forwarding, out-of-hours call routing, busy call diversion, voicemail, and time-based call routing. This ensures callers are always directed to the right destination, even when your team is unavailable or your lines are busy. 

With advanced virtual phone number call management tools, you can improve customer service, increase efficiency, and ensure important business calls are never missed. Whether you're a sole trader, small business, or larger organisation, our flexible solutions put you in complete control of your incoming calls.

Can I keep my existing 01 or 02 business phone number?

In many cases, yes. Existing geographic business numbers can often be ported to a virtual phone service. Porting allows you to keep your established business number while moving away from a traditional landline or existing telephone provider.

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

UK Based Provider

All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.

LockKey

Increased Security

Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.

Monitored Service

24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.

Rated Excellent++

Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.

Dedicated Support

Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.

Proud to work with UK leading Businesses