CRM Integration
Integrate your phone system with a CRM platform and maximise efficiency
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CRM Integration - Empower your staff by using VoIP Integration
Your CRM is probably the most powerful business tool you own as it contains all your client information. The data is mostly used for marketing and advertising to better target your services, but why not use it to have better conversations with your clients. Integrating your phone system with your CRM allows you to build relationships one conversation at a time. Our system generates live in-call screen pop-ups guiding the agent through the client's history, allowing the client to continue the conversation no matter who picks up the phone.
Key Benefits of integrating VoIP with a CRM System
We have made it simple to call clients directly from your CRM, emails and your desktop in just one click.
Incall pop-ups allow immediate access to client data from the CRM so you can greet callers by name.
Get closer to your clients by having contacts always accessible from the CRM, on your desktop, ready to call.
Agents can update the CRM, so clients experience a seamless conversation no matter who answers.
Our VoIP Phone System seamlessly integrates with your CRM without the need for additional hardware.
Gather call information in real-time, allowing you to react to high call volumes or missed calls in an instant.
Compatible with many of the top CRM packages. Handle calls more efficiently and streamline processes.
Integration with a CRM system enables effortless remote working and other great benefits.
Advantages of CRM Integration With A Hosted VoIP Phone System
Telecoms World's Platinum Partners
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Telecoms World
Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG