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CRM Integration

Integrate your phone system with a CRM platform and maximise efficiency

CRM Integration With VoIP Hosted Phone Systems
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How many handsets (users) do you require?
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When would you like to implement your VoIP Phone System?

CRM Integration - Empower your staff by using VoIP Integration

CRM Integration - Empower your staff by using VoIP Integration

Your CRM is probably the most powerful business tool you own as it contains all your client information. The data is mostly used for marketing and advertising to better target your services, but why not use it to have better conversations with your clients. Integrating your phone system with your CRM allows you to build relationships one conversation at a time. Our system generates live in-call screen pop-ups guiding the agent through the client's history, allowing the client to continue the conversation no matter who picks up the phone.

Key Benefits of integrating VoIP with a CRM System

We have made it simple to call clients direct from your CRM
Click To Call

We have made it simple to call clients directly from your CRM, emails and your desktop in just one click.

Incall pop ups allows immediate access to client data from the CRM.
Screen Pop Up

Incall pop-ups allow immediate access to client data from the CRM so you can greet callers by name.

having contacts always accessible from the CRM,
Desktop Address Book

Get closer to your clients by having contacts always accessible from the CRM, on your desktop, ready to call.

Agents can update the CRM
One Conversation

Agents can update the CRM, so clients experience a seamless conversation no matter who answers.

Our VoIP Phone System seamlessly integrates with your CRM
No Hardware Required

Our VoIP Phone System seamlessly integrates with your CRM without the need for additional hardware.

Gather call information in real-time on the VoIP phone system
Real-Time Call Stats

Gather call information in real-time, allowing you to react to high call volumes or missed calls in an instant.

Compatible with many of the top CRM packages
Compatible Integration

Compatible with many of the top CRM packages. Handle calls more efficiently and streamline processes.

Integration with a CRM system enables effortless remote working
Remote Working

Integration with a CRM system enables effortless remote working and other great benefits.

Advantages of CRM Integration With A Hosted VoIP Phone System

Functionality to click on a client or number within your CRM and instantly call, never manually dial again.
Maximise interactions with staff and clients by managing incoming and outgoing calls through a single application.
Handle calls and instantly flag agent interactions, be more proactive and deliver the best customer service.
At the point a client call is received, a CRM screen pop up will show with all relevant client information.

Telecoms World's Platinum Partners

Telecoms World are a Gamma Platinum Partner
VoIP with Eve
Unified Communications with Wildix
VoIP and 3CX
NTA Voice Technology - hosted phone system
Akixi. VoIP phone system
TW Cloud hosted phone system
Mitel. VoIP

Get Your FREE VoIP Phone System Quote

All the features you need with one low monthly rental

Complete Online Control
Cost-effective Call Recording
Conferencing and Screen-share
CRM and System Integration
Voice, Messaging, Video
Flexibility to add/remove users
Get a FREE quote today
Telecoms World
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Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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Recent accolades

We are award winners - Comms National Awards

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CRM Integration Enquiry

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