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Monitoring & Reporting

Efficient reporting tools for complete insight into your business communications

Enhance Customer Experience With Advanced Reporting
Monitoring & Reporting Enquiry

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Gather Business Communication Analytics in an Easy-to-Use Format

Enhance call handling and customer experience with Wildix's advanced monitoring and reporting. The range of graphs, charts and call reports provide your business with valuable information such as number called/received, duration and costs of all calls; supporting and refining existing call handling processes.

Take Advantage of Wildix Monitoring & Reporting

Review call logs in an easy-to-use format with Wildix graphs and charts
Graphs And Charts

Review call logs in an easy-to-use format. Wildix graphs and charts are perfect for in-depth information.

Wildix reporting gathers call information in real-time
Real-Time Call Reporting

Wildix reporting gathers call information in real-time; react to high call volumes or missed calls instantly.

Search by date, time and number within a range of Wildix reports.
Measure And Improve

Search by date, time and number within a range of reports. Use the data to boost business processes.

Use monitoring and reporting to spot trends and gain insight into marketing
Valuable Business Insight

Use monitoring and reporting to spot trends and gain insight into local and national marketing campaigns.

Monitor with Wildix to improve ROI
Improve ROI

Monitor which campaigns receive the greatest response and target your marketing to guarantee ROI.

Increase customer satisfaction with Wildix
Customer Satisfaction

Analyse communication activities to gain valuable market insight and increase customer satisfaction.

Quantifiable data on your business calls through Wildix simple interface
Analyse The Data

Quantifiable data on your business calls through Wildix simple interface. Log-in from any device anytime.

Review your communications data with Wildix 24/7
24/7 Access

Review your communications data on the Wildix easy-to-use platform, with online management 24/7 365.

Enhance Call Handling with Wildix Advanced Monitoring and Reporting

The best audio and video quality for professional video conferencing, right at your desk.
Understanding the level of customer response can help you determine what worked best.
Measure the success of your marketing campaigns understand return on investment.
Improve staff call handling and customer experience with Wildix's advanced monitoring and reporting.

Download our 2019/20 guide to Wildix

Communicate with clients and staff using the latest technology

Unified Communications and Collaboration (UC&C) is the architecture that allows you to call, email, chat, share your screen, send documents, make video calls and more…all from a single interface.

Download our 2020/21 guide to Wildix
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Telecoms World

Unit 2/3 Kingfisher House
New Mill Road
Orpington
Kent BR5 3QG

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Recent accolades

We are award winners - Comms National Awards

Government Business

We are a Crown Commercial Service Supplier

Trustpilot Reviews

We have over 1000 5 star reviews on Trustpilot

Monitoring & Reporting Enquiry

Please enter your details below and someone will be in touch with you as soon as possible