Our Latest Blogs and Client Videos

Every Christmas, we like to send out a number of Christmas cards to our trusted suppliers and partners. However, this year, due to current COVID-19 circumstances, we have put the money towards supporting a cause close to our hearts - Demelza Hospice Care.

Attracting a new business partner can be difficult and frustrating at times. Although you’re offering a fantastic opportunity and essentially a win/win situation, people may not always be in a position to accept your proposal. We’ve put together 7 useful tips in how to attract new business partners and grow your business.

We’re always looking to help businesses find new ways to enhance their performance, increase sales and boost communication. With the year now coming to an end, we wanted to explore some of the upcoming industry changes and how to overcome some of the potential roadblocks with opportunities to slingshot your business into 2022!

There's a lot to think about when starting a new business, and it's often difficult to manage everything at once. At Telecoms World, our IT experts offer a simple solution to managing all of your online requirements to kickstart your business and get you noticed online.

Increase donations with an exclusive Charity 0300 Number. The ethical 0300 Number range allows not-for-profit, charities and public bodies to offer consumers a cheap to call, exclusive single point of contact across the UK. Read how an 0300 Number can help your charity or not-for-profit organisation.

Remote working solutions to grow your business With many businesses now encouraging their staff to work remotely, it’s important to know which software and applications are available to you, helping your employees to perform better wherever they are located. Here’s a few cost-effective homeworking solutions and FAQs that address how to boost business revenue and enhance staff performance.

Working on the move means that business calls can be missed, this is simply resolved using a divert to the mobile phone. But how do you present a business telephone number when dialling out? Learn how a simple application allows users to choose the business number they want to present when dialling out.

As we all now know from the Coronavirus pandemic, a disaster can suddenly hit when we least expect it. With many businesses now adapting to flexible working, there are multiple systems now in play to ensure that staff can work from anywhere. In this blog post, we discuss how to protect your business from disaster and answer the question, “why do I need a disaster recovery plan?”.

Fax Machines were a fundamental piece of technology for businesses to communicate in the 80s and 90s. In recent years the Fax has become something of the past due to web-based software applications. Fax to Email is designed to remove clunky hardware and deliver messages to the required recipients whilst removing costs and management.

Accepting card payments over the telephone is a simple way of taking funds from your clients and securing an instant transaction to your account. But, it takes a few steps to set up a compliant payment gateway to avoid fines and penalties. Make secure payments over the phone using a PCI Compliancy level-1 solution to avoid fines and ensure that sensitive client card payment data is kept safe with cryptography.

Managing your IT and computer systems can be a headache for many businesses. Risk of system and data breaches, cyber security issues, communication disruption and connectivity are just a few of the problems your business may face if not looked at properly. Here's a number of solutions that can reduce your business stress.

When it comes to maintaining a professional business presence, there’s nothing better than using your new business number when making outbound calls to customers. But what happens when you’re making the call from your personal mobile? Many businesses often find themselves losing out on new sales simply because the receiver doesn’t recognise the mobile number to be genuine. Here’s how you can combat this problem!

Virtual Receptionist services and Professional Voice Recordings can have a huge impact to your business. Whether you are a contact centre or larger business with multiple departments, it’s important to provide a professional and organised telephone service to customers using the appropriate customer greetings. We have compiled a list of the most common types of virtual message with reasons why they are so effective.

One of the best ways to truly get the most out of business activities is by examining the results. For instance, understanding the level of customer response when you launched your last promotion can help you determine what worked best, what could be improved and where to focus future efforts. Here's how Call Analytics can help you grow your business.

Microsoft Teams has been instrumental in the way we have communicated with others over the last 2 years, with businesses across the UK utilising the platform to stay in contact with customers, colleagues and suppliers. There has now been a fantastic new development in how Microsoft Teams can be utilised as a fully-functional telephone system for your business.

Whether you're planning a getaway, office closures or simply wanting to enhance business continuity - Call Routing is essential for modern day working. Having a contingency plan in place when plans change can make all the difference for callers trying to get hold of your business. Learn the key rules in how to ensure you never miss another business call.

Your business number can have a dramatic impact in driving new business and gaining additional revenue. We want to dive deeper into the business types that can benefit from rebate numbers, and look at the different types of 084, 087 and 09 Premium Rate Service Numbers that could benefit you.

From getting through to the correct person quickly, to feeling valued and supported with professional messaging and voicemail. In this article, we look at 3 recording solutions that can help your business stand out from competitors and streamline your call management and professionalism.

With more and more people doing away with the traditional landline, potential new customers will appreciate you providing them with a mobile friendly number to contact; enabling you to appeal to a wider audience, not just your local area. Find out why an 03 number prefix could be a great choice for your business number.

Have you ever wondered what you would do if your internet connection were to fail? If so, it probably means that you need a disaster recovery solution to fully protect yourselves should the worse happen. Almost every business requires some kind of internet connection to successfully run, and this means that if your connection suddenly stops, then so does your business and its income.

There are many things to consider when starting a new business, but what happens when everything is ready but your broadband line connection is delayed? The Telecoms World 'Office in a Box' solution allows your business to continue with your business launch date by providing a quick and simple plug and play internet solution.

Stop scammers in their tracks by dialling 159 Global Cyber Alliance (GCA) and Stop Scams UK have launched a new emergency hotline number to allow people to instantly report and check financial scams as they happen by dialling a 3-digit access code on their telephone.

Marketing your business through multiple channels can be an effective way to increase inbound calls and bring in new business. However, with numerous campaigns across multiple locations, it can be tricky to report on which marketing campaign is generating the most leads. We want to provide your business with useful ways to broaden your local presence and report on individual campaigns using local number analytics.

Learn more about the importance of Single Order Generic Ethernet Access (SoGEA) broadband and how it comes into play for the 2025 PSTN copper network switch off. Achieve speeds up to 330mbps with the option to use the connection for data and voice...

In this blog post, we will be looking at the benefits of freephone 0800 numbers and why these should be considered for your business. These non-geographic numbers can boost sales and create a professional brand image when applied to company marketing or promotional campaigns...

VoIP telephony is the an advanced form communication utilising internet technology and cloud-based management platforms to build a robust, reliable and affordable voice option for business. Thousands of business across the UK have switched to VoIP for the key reasons outlined in our article...

We answer your frequently asked questions on Cloud PBX phone systems and how this browser-based platform can support your business. We outline the ways that businesses use a Cloud PBX to enhance staff productivity, improve customer service and boost business sales using...

The end of the PSTN has many businesses raising similar questions and concerns on the future of their phone calls. The switch-off is the biggest change in telecoms for centuries and our experts address any preconceptions and look at the alternative 'internet-based' solutions...

As broadband services have evolved in reliability and speed over the past 10 years, we wanted to answer some frequently asked questions on broadband connectivity and how the UK is set to becoming fully digital using fibre connectivity by 2025...

There are some essential communication products and services out there, but some stand out from the rest. Strategic Account Manager at Telecoms World, Derek Read appeared on the popular Business Bunker show to discuss the cloud-based, unified communications system Wildix.

Many businesses are now moving away from the traditional office environment and using their mobiles for business calls. You may have come across the term 'Business Only SIM' but what does this actually mean for your business? Read more about how this can benefit your business.

There are numerous systems and platforms out there that can help boost your sales and enhance your call handling. However, its sometimes good to slow down and remind ourselves about the simple, cost-effective quick wins available to your business. We look at two of the smartest solutions in the Telecoms industry.

In the ever-changing business environment, transferring customer calls quickly and efficiently to all members of staff is essential for increased sales and customer satisfaction. It is vital to understand the perks of providing a seamless mid-call transfer process for businesses. Read about the benefits of transferring customer calls quickly.

VoIP Phone Systems have been in demand over the past few years, and will soon be the only available solution to connecting your calls post-2025. We wanted to address some of your frequently asked questions and advise on how Voice Over Internet Protocol (VoIP) can slingshot your business into the future.

What does it mean to be PCI Compliant and does this effect your business? Many businesses are accepting payments over the phone or through a PDQ machine. If any company intends to accept card payment and store, process and transmit cardholder data, you need to host your data securely.

When it comes to business success, one of the most important aspects is to ensure that inbound callers receive a courteous experience over the phone. Call Queuing can be one of the most essential tools in your business arsenal. Here's everything you need to know about queuing your business calls.

Are you managing your Video Conferencing in the best possible way to give everyone a great experience? The use of Conference Calls, Zoom, Teams and Facetime has dramatically increased over the last 2 years. In this blog post, we explore the simple ways to manage your business Video Conferencing in a secure and professional way.

There are many numbers available to businesses large and small, and it's important to identify which number would be most beneficial for your type of business. In this blog post, we will be looking at the benefits of 01/02 Virtual Numbers and why these should be considered for your business.

For NHS Trusts, finding home working solutions for their back-of-house staff and supporting departments has been essential. In this blog post, we look at 3 examples of key NHS Trusts and how we have helped them overcome the challenges and restrictions of the Coronavirus pandemic.

With many people now starting up their own business, it's crucial to know which telecom products are best suited. We look specifically at each of the Inbound Business Numbers available and help you to identify which type would benefit your business the most.

Telecoms World is working with a number of NHS divisions to deploy Hosted Contact Centres and take patient and staff calls during the Coronavirus outbreak. This has enabled their call handlers to access all the departments they would typically need, from Accounts to IT Support, as well as specialist divisions being set up in response to COVID-19.

We have explored some of the top website providers available to help you choose which one will help you get website up and running in no time. With the majority of the population working from home for almost a year, it has paved the way for so many more small businesses starting up.

On 19th January 2021, our Head of UK Sales, Keith Bird, became one of the very latest interviewees on the Business Bunker radio show and podcast on Channel Radio 2. Keith was interviewed for over forty minutes on the benefits of business broadband for episode 512 of the long-established and much-respected show, which has a studio based in Kent.

When it comes to forming an alliance with another business, it is natural to question the legitimacy of the partnership offer, and whether the benefits created on both sides are worth the effort. However, the simple fact is that partnerships offer a win, win for both parties involved, and one side cannot benefit without the other. In this article, we discuss 4 reasons why business partnerships are worth investing in.

The Coronavirus has been extremely tough for everyone. However, those with young children have had the additional struggle of having to rely on their home internet connection for online education. On 6th January, Ofcom announced they have released guidance to support families and their children to get online and continue essential learning.

We have been helping our customers boost their business in recent months with FREE promotion services including, creating a Google My Business Page and posting a business advert about their services to over 30,000 connections we have through our social media platforms. To celebrate the launch, we are giving away an Amazon Echo Dot! Show us how you’re promoting your Telecoms World business phone number.

As lockdown restrictions vary across the UK, it will take the country a long time to recover, in all manner of ways. There are glimmers of a “new normal” and an array of new business opportunities have emerged as people learn to adapt to new ways of living. Here's a few tips on starting a new business in 2021.

According to recent figures from network provider Openreach, 2020 delivered more than double the amount of broadband usage across the UK, including a record-breaking Boxing Day. This was driven by an increased use of home working technology, video conferencing, online gaming, and streaming services such as live sport, Netflix and Amazon Prime Video.

2020 has been an extremely difficult year for all of us, and businesses around the world have had to react quickly to ensure they remain afloat, with employees safely and efficiently working from home. As a result, many businesses have struggled to maintain a high number of inbound calls and new business wins. In this blog post, we provide 3 simple methods to start your 2021 off in great form.

Professional voice recordings can keep customers engaged and reduce the number of hang-up calls, resulting in increased new business leads.

Despite 2020 not going much to plan, there are still areas in which businesses can benefit financially, environmentally, and socially this Christmas.

As we bring an end to an extremely difficult year, we reflect on the struggles many businesses have faced, and what measures can be put in place to prevent additional pressure on your organisation.

An introduction to the Pocket Landline solution with our Black Friday offer (£14.99 for 3 months, £19.99 thereafter on 24 Months Contract)

We look at 3 recording solutions that can help your business stand out from competitors and streamline your call management and professionalism.

Government regulator, Ofcom, has recently announced that mobile phone companies will no longer be permitted to sell ‘locked’ handsets.

Did you know that 86% of consumers say that authenticity is a key factor when selecting a brand? We want to dive deeper into what it takes to develop a professional brand image

There are many articles on how to increase inbound calls to your business, but how do you manage a sudden surge in inbound calls with limited staff?

Analyse your local number marketing success in 4 simple steps.

Telecoms World are happy to announce that we have now officially joined the G-Cloud 12 framework, enabling us to continue to provide cloud-based services to business across the UK.

Unified Communication and Collaboration (UC&C) provides users with a secure connection for all devices, linking them together in one, easy-to-use system.

Many businesses suffered in the early stages of lockdown with no disaster recovery plans in place. Is your business prepared for a second COVID-19 wave?

According to new figures published in Ofcom’s Connected Nations summer update, full-fibre broadband is now available to over 4.2 million homes in the UK.

Combine a professional web and email domain with the latest Microsoft 365 software to achieve a reputable business presence

Virgin Media has announced the Autumn launch of a new ‘Essential Broadband’ service available to customers receiving Universal Credit.

Ofcom has announced a review of the pricing practices that broadband companies are applying, ensuring vulnerable out of contract customers are protected.

Media regulator, Ofcom has recently announced guidelines on how communication providers should be treating those who are struggling due to Coronavirus.

Ofcom has announced that the UK could soon experience a faster, more reliable wireless connection.

Openreach has announced that Full Fibre broadband is progressing throughout Northern Ireland and Wales.

As the UK evolves into the ‘new normal’, many businesses are now gradually looking into how they can return to the office safely and successfully.

Openreach has announced that 80,000 Edinburgh homes and businesses can now access full fibre broadband

Ofcom has released an article on how UK internet use has increased to record levels following the Coronavirus outbreak.

World Technologies (World Tech) is the sister company of Telecoms World, specialising in IT services and support for SMEs and Corporate businesses across the UK.

Upgrading to a cloud-based system can not only future-proof your business, but also saves you a significant amount of money along the way.

We want to ensure you have anything you need to continue business operations whilst enjoying your time off during the summer.

Openreach announced that Salisbury has become the first full city to gain access to FTTP technology

Search engine giant, Google, helps millions of businesses increase their online presence through their ‘Google My Business’ tool.

We wanted to provide a brief guide on how VoIP and Cloud PBX phone systems can help your business thrive.

Empower your work force with Home Working Solutions costing as little as £0.99 per month!

It’s important to know what to look for when monitoring emails and device security from home.

Multiple households continue to struggle with slow broadband connections as the UK maintains lockdown procedures.

According to The Guardian, the recent surge in the number of people working from home has increased Vodafone internet usage by up to 50%.

We wanted to check in and ask how your systems and processes are coping remotely, and whether there are any areas that could be improved.

Many video applications have been criticised for not being secure. Wildix is the first 100% secure web-based application. Using WebRTC for complete security

Our Mobile SIM Only service not only cuts business expenditure, but also offers increased value

How to improve your internet speed during Coronavirus outbreak

With many of us working from home, and video conferencing apps becoming essential, how secure are they really?!

As a valued client, we want to assure you that we have strong processes in place to ensure we maintain our services

It is important that you have the right tools and software in place to work from home successfully.

Answers to typical questions being asked regarding our home working telephony solutions

We’ve outlined 5 top tips for making home working a success.

We have looked at key advantages of working remotely, and how it can benefit businesses and staff. Here are our top 5 for employees and top 5 for employers.

Giving your callers a good impression of your company is paramount to the success of your business.

Call Recording brings many benefits to the majority of organisations

Here are four reasons why your company needs a Business Broadband.

Valuable tips on how to prepare your business for when BT Openreach turns off its Copper Wire Telephone Network in 2025.

Are you managing your Video Conferencing in the best possible way to give everyone a great experience?

Throughout 2019 the Telecoms World team helped increase local BNI memberships

TEAM is the largest network of independent recruiters in the UK and we are pleased to announce our partnership with them for 2020.

The Cloud PBX Unified Communication system revolutionises access to the office from any location and changes staff statuses accordingly.

Unified Communications provides a seamless user experience to help people work together more successfully, anywhere, on any device

Present your business number from your landline and mobile

Instead of sending our customers Christmas cards this year, we donated the money we would have spent on cards and stamps to charity.

Mask your mobile number by presenting your business 08/03/01/02 number to your clients.

Telecoms World are honoured to have won the Best SME Contact Centre Solution

With Christmas fast approaching, it's important that your customers know your business opening hours.

Take advantage of this limited-time offer!

A fantastic way to introduce calls to your business with professionally recorded welcome messages, department options, busy and out of hours messages. Using the Interactive Voice Response solution is the ideal way to configure a virtual receptionist for call handling 24/7

Telecoms World is proud to work with Zest4 and SmartWitness on a GPS telematics partnership

People love to talk, that much we know.

#TWSelfie competition to win a Winter Hamper. Get your camera's ready.

The money raised will contribute towards opening a Cystic Fibrosis charity shop.

Here are the top reasons why UK businesses are switching to VoIP (Voice Over Internet Protocol)

There are a lot of reasons why working from home is a growing trend. We explore the technology that businesses can use to set up effective home working.

#TWSelfie competition to win a Summer Hamper. Get your camera's ready.

Turn your website visitors into customers by starting the conversation quicker

This article explores the history of phone numbers, including alpha-numeric prefixes, and using an alpha-numeric suffix for marketing purposes.

Finding the right type of number for your business is so easy with over 2 million geographic phone numbers to choose from

Enhance your sales in over 520 cities, either local to your business, or to appear local across the UK

Ghostbusters

Are you aware that you could earn fantastic rebates on 084 and 087 Numbers?

Sunday 4th August 2019 sees the second Prudential RideLondon-Surrey 100

Autumn is fast approaching. It's time to ensure Call Routing is set up for bad weather spells.

London will gain 10 million more landline phone numbers later this year

We have been accepted to join the 2019 suppliers list for the G-Cloud 11 procurement framework with Crown Commercial Services.

Find out how to switch provider just by sending a quick and free text message.

BT announced that they are going to shut down their ISDN and PSTN (copper) network by 2025 - How will this affect your business?

Is this you? - What is PCI and what does it mean to be compliant? - Does it affect your business?

Telecoms are recognised by many charities as a core way to increase engagement with customers

If a secure internet connection is the foundation of your business, then you need a Leased Line.

Call Analytics are a powerful marketing and operational tool for any business.

Under new OFCOM regulation all mobile providers will introduce Auto-Switch. Find out more...

Everyone in the UK will have the legal right to request a decent and affordable broadband connection from March next year.

Google has pulled Huawei's Android license - what does it mean for Huawei Business Mobiles?

Keep a look out for our #CherryOnTop revelations on our social media accounts!

Interim service being developed to protect customers that rely on copper connections

0800 Numbers from 99p per month with 2000 inclusive minutes. Attract callers from outside your geographic area.

Openreach to roll out ultrafast Gfast services to 1 million customers

How to make and receive business calls professionally from your mobile phone

Purchasing the right number could be a great marketing strategy for your business.

To celebrate the World Cup 2018, we are offering FREE line installation on all Business Phone Line packages!

Average broadband speeds rise by a fifth in a year

Is your business all ready for Christmas and Winter, but you're still not sure where to divert your business calls?

Exclusive to Telecoms World - our brand new Business Mobile SIM only deals with Vodafone, O2 and EE

Is your business ready for the Easter break, but you're still not sure where to divert your business calls?

Is a secure internet connection the foundation of your business? Then you need a Leased Line.

Enhance your sales in areas local to your business

Consider these top 5 tips to prepare your staff and keep business operational

If you are running an SME or Corporate Business, here are 4 things that you need to know about Leased Lines right now.

Specialists in IT support, services and cloud solutions for SMEs and Corporate businesses across the UK.

This article may help sway your decision in choosing a telecoms phone system in the VoIP or PBX arena.

Ensuring your network is safe and secure is our top priority

Businesses that are being run on the move require good connectivity and mobility.

O2 has confirmed which cities will be the first to experience its 5G network when it launches later this year.

Most of us have never experienced anything close to speeds this fast

Earn fantastic rebates on these numbers and add an additional revenue stream to your business!

Bringing fixed and mobile communications together – anytime, anywhere

Telecoms World are Proud to Announce ISO 9001 Accreditation for 2019

Did your business suffer because of the snow? Did you miss calls?

Consider these top tips to prepare your staff and keep business operational as normal

TWcloud offers a complete cloud-based communications system for your business, for easy control of your fixed and mobile telephony, with a number benefits

Create a new revenue stream for your venue or stadium using WiFi engagement technology from £29.99

Would like to create a showcase of your company, tell others about your business and how our products and services benefit your business? Please get in touch

We have put together 7 top tips on some simple marketing to help you market your business and stand out from your competition.

Radio and television advertising still popular choices, so how can you make it a success?

A recent BBC Technology News article has highlighted concerns with an authentication system

4 Must Know Facts About GDPR

Telecoms World awarded runners-up at the Bromley Business Awards 2017

BT's CEO Gavin Patterson is to step down from his role later this year

BT are going to shut down their ISDN and PSTN (copper) network by 2025 and moving their whole network over to IP.

Identify the incoming call trends to help you to improve marketing spend

How cloud-based phone systems can increase efficiency for recruitment agencies

Diverse Routing protects your business against cable failure with an alternative route from your premise.

We have a fund-raising first coming up at Telecoms World

Today we presented the hospice with a cheque for £1000 to support their ongoing work.

EE will launch 10 5G stations across the capital

Make it easy for people to find your Business with our free Google-My-Business listing

Telecoms World took part in this year’s Get Your Bake On to support Great Ormond Street Hospital Children's Charity.

The Government's incentive scheme, “Gigabit Vouchers”, available now is part of £200m plans for full-fibre internet

The Government have a renewed incentive scheme with “Gigabit Vouchers”, part of £200m plans for full-fibre internet

Exclusive to Telecoms World - our brand new Business Mobile SIM only deals

How would your business cope without internet for 2 weeks?

Telecoms World are Proud to Announce ISO 9001 Accreditation for 2018

The Labour Leader will call for a major overhaul of the UK's media and telecoms industry affecting the likes of Google, Facebook and Twitter

The 2018 Fifa World Cup officially starts today!

Ofcom sets out how regulation will evolve in the coming years

Have you planned your summer getaway but not sure where to divert your business calls to whilst you’re away?

If you're relocating offices, you’re likely to want to take your phone system with you

Cheaper, better, faster networks

Light based LED networks have the potential to rival conventional WiFi solutions

Openreach has said that it won't stop until every home and business in the UK is able to access speeds of at least 24Mbps on its superfast network.

A widely used method of encrypting emails has been found to suffer from a serious vulnerability, researchers say.

Tips on how to prevent Telecoms Fraud which can cost business owners thousands of pounds!

The charity event comprises a spectacular 46-mile route on traffic-free roads

Telecoms World will been supporting Neil Barrall in his hopes of raising at least £750 for charity.

Accountancy giant PwC hangs up on landlines in mobile move

Large parts of the UK are "poorly served" by broadband and mobile services

Keep your business safe by being aware of some the latest scams out there.

The benefits of having Superfast Full Fibre Broadband for your business

Telecoms World announced as an Authorised Partner with Sennheiser

Why remote working is a no brainer for your business

Telecoms World PLC are set to launch TWcloud at the end of August 2018. The phone system is build on top of Gamma's award-winning Horizon VoIP platform.

Our winner is announced for the #TWSelfie competition

We are running another #TWSelfie competition! Get your camera's ready.

Our winner is announced for the #TWSelfie Easter competition is announced...

Jenna competed in her first White Collar Boxing match on 16th September

Charity Event for London to Surrey 46 mile Prudential Ride London.

The event was raising money for Sparks Charity who fund pioneering children’s medical research.

Read how Telecoms World will participate in this year’s Wear It Pink day

The West Midlands has been chosen as the innovative home to the UK’s first multi-city 5G test bed as a part of a multi-million trial.

Here are 10 top tips to help you save your business money and increase sales.